Better organizations. Better results.
June 2019
In This Issue

WEBINAR | Baldrige and ISO | June 11
Call for Examiners! Examiner Applications due June 15 Apply online
Principles of Excellence-Baldrige 101  |July 18 | River Falls
June 13 hosted by Western Technical College, La Crosse

This is not another CI workshop.  Join us in La Cross, and experience Continuous Improvement with your team.  During this day-long session, you'll define the gaps in your problem solving plans and identify how you plan to address them. Leave the workshop with an actionable plan focused on the RIGHT things to do (vs EVERYTHING to do!)  Harness the power of NOT jumping to solutions! Download a flyer .  

Learn how to prioritize important work for great results!

We're pleased to partner with Wisconsin Forward Award Mastery recipient, Western Technical College and MiPro to bring this terrific learning opportunity back to Wisconsin. 

Call for Examiners | Summer Examiner Application Open

Flex your brain, build your professional network, and help advance the performance of a cool Wisconsin organization!

We have some terrific applicants in our summer cycle, and would like to augment our summer examiner pool.  Apply online.

2018 and 2019 WFA Examiners can enjoy a special "appreciation discount" to our July Criteria training with Baldrige master Steve Hoisington. Contact us for details. 

Visit our Examiner Resources page for application information and key dates for our upcoming summer cycle.  Applications are accepted through June 15, 2019.  Our Board of Examiners can NEVER be too big!

Are you curious about Baldrige, or seeking to understand the basics on how Baldrige can help your district, company or enterprise improve, accelerate, and sustain true levels of performance excellence?  

Principles of Excellence is just the ticket!

Are you wondering if the Baldrige Framework could work in your organization?  Do you want to delight your customers, engage your workforce and optimize performance? Our one-day workshop is just the ticket.

The Principles of Excellence is terrific introduction to using the Baldrige Criteria for Performance Excellence. Facilitator  Dawn Garcia    will help participants understand how to apply the Baldrige Framework principles in a practical, easy to understand fashion. Participants will leave ready to complete a  Wisconsin Forward Award Challenger application .

The Principles of Performance Excellence: Baldrige 101 workshops are held each quarter around Wisconsin. Register for the workshop on July 18 in River Falls. The final  2019 workshop is being hosted by the Medical College of Wisconsin on  October 30 in Milwaukee.  Register for the workshop on October 30 in Milwaukee. Dawn is available to conduct custom workshops at your site.

Get notified of the dates and locations of upcoming workshops. 

The interlude of Performance Excellence Frameworks: Baldrige and ISO 9001

Baldrige and ISO 9001 are very symbiotic with each other and can be extremely supportive and complimentary to helping you implement and sustain your organizational performance excellence journey. 
Pat Lapekas is no stranger to Wisconsin Forward Award and Wisconsin!  Pat leads her consulting firm, Lapekas & Associates and brings over 30 years of HealthCare leadership experience and expertise.  She is focused on providing organizations with expertise, knowledge and resources in Performance Excellence, the Baldrige criteria, strategic planning, process management and improvement methodologies, lean six sigma, and ISO 9000.  Pat has served as a national and state examiner for the past 20 years; and current serves as an master examiner for the Malcolm Baldrige National Quality Award Process, senior examiner for PEN; and is a Senior Judge for the both the Performance Excellence Northwest/Washington State Quality Award and AHCA programs. Pat is also a ISO 9001:2015 Lead Auditor has helped organization effectively migrate from the TJC to DNV-GL.  Pat earned a Master's degree in Health Administration from St. Louis University and a Bachelor of Science degree in Medical Technology from Michigan State University.

Our Tuesday webinar series is always free, and preregistration is requested.

We're take a summer hiatus from our webinar series. Watch for new sessions coming in September.   Past webinars are  archived here .  Many thanks to our friends at MiPro for their technical support.

Understanding and Applying the 2019-20 Baldrige Framework

What drives success in high performing organizations? Learn how role model organizations of all sectors and sizes have achieved outstanding results by using the 2019-20 Baldrige Excellence Framework. 

We often refer to this two-day session as our Criteria Seminar.  While anyone who wants a deeper understanding of the Baldrige Criteria would benefit from attending, Examiners, past and potential Wisconsin Forward Award applicants, and organizations considering a national Baldrige application find the session of particular value.  If you attend a Baldrige 101 session and what a deeper dive, register for this seminar.

For more than 30 years, the Baldrige Excellence Framework has empowered organizations to accomplish their missions, improve results, and become more competitive. The Baldrige Excellence Framework includes the Criteria for Performance Excellence, core values and concepts, and guidelines for evaluating your processes and results.

Join former national Baldrige judge and international expert, Steve Hoisington at the American Family Training Center in Madison on July 29-30,
2019 for an interactive "deep dive" into the Baldrige Framework. Steve will be joined by other national experts who will add perspective, humor, and relevance.

Optimize your understanding of the Framework, and learn to successfully apply the Criteria for Performance Excellence in your organization. Examiners and performance excellence champions will glean key insights into the Baldrige evaluation factors and scoring. Special member and group pricing is available.  2018 and 2019 Examiners should contact us about special examiner appreciation pricing!

Space is limited and we expect the two-day seminar to fill quickly.   Visit our registration page to learn more about Steve Hoisington, and how to reserve your seat. The cost includes lunch, breaks, and all course material. The American Family Insurance Training Center is a smoke-free facility.  Public WiFi is not available.

Invest in the mission of the Wisconsin Center for Performance Excellence.  To learn more, click  here.    WCPE is a 501c3 non profit organization. Your membership support expands our mission.
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