Better organizations. Better results.
February 2019
What drives success in high performing organizations? Learn how role model organizations of all sectors and sizes have achieved outstanding results by using the newly released 2019-20 Baldrige Excellence Framework.  

For more than 30 years, the Baldrige Excellence Framework has empowered organizations to accomplish their missions, improve results, and become more competitive. The Baldrige Excellence Framework includes the Criteria for Performance Excellence, core values and concepts, and guidelines for evaluating your processes and results. 

Join former national Baldrige judge and international expert, Steve Hoisington in Madison February 27-28, 2019 for an interactive "deep dive" into the Baldrige Framework. Optimize your understanding of the Framework, and learn to successfully apply the Criteria for Performance Excellence in your organization. Group pricing is available.

Space is limited and we expect the two-day seminar to fill quickly.  Visit our registration page to learn more about Steve Hoisington, and how to reserve your seat.  Each participant will receive a copy of the Framework, a $30 value.
WCPE LAUNCHES StraightForward Podcast

Get your earbuds on and listen to the first edition of our occasional podcast.

What does a retired quality expert, the Koffee Kup in Stoughton, and community hospital in northwestern Wisconsin have in common?  They're all part of our new podcast venture.

WCPE is thrilled to launch StraightForward, an occasional podcast hosted by Quality Guy Tim Hallock. In the maiden episode, Community Excellence, Tim explains the "why" behind the podcast, and chats with Mary Beth White Jacobs and Nicole Schweitzer from Black River Memorial Hospital in Black River, WI. BRMH was award the Wisconsin Forward Award of Excellence in 2018. Enjoy!
Have you heard about the amazing 2018 national Baldrige winners, and are wondering what the "Baldrige Buzz" is all about?  Has it been a few years since your last application, and your organization needs of a refresh? Do you want to delight your customers, engage your workforce and optimize performance? Are you a new examiner seeking to better understand the Baldrige Framework? Our one-day workshop is just the ticket.

Throughout 2019, we will be holding four sessions of our popular, interactive, affordable workshop: The Principles of Performance Excellence: Baldrige 101, around Wisconsin.  The next 2019 workshop is set for April 11 in Fond du Lac. The tentative schedule is as follows: July 18 in River Falls; and October 17 in Stevens Point. Custom workshops at your site are available upon request.

Get notified of the dates and locations of upcoming workshops.

WCPE is proud to partner with our friends at the Performance Excellence Network for  the region's largest, most powerful conference focused on continuous improvement and organizational excellence!

This year's conference theme focuses on best practices for engaging and empowering people -- workers. customers, and partners--to achieve ever-improving results. WCPE MEMBERS enjoy special conference rates.

Just announced: opening keynote from Jenn Lim, Zappos CEO and CHO (Chief Happpiness Officer) [

Introduction to Lean Leadership with Didier Rabino, Vice President, Executive Lean Sensei at Fairview Health

Participants will gain an understanding of how to bring Lean leadership principles to life through practical systems and tools. Examples of principles-based systems that drive a culture of continuous improvement and ownership will be shared and explained [MORE]

Our Tuesday webinar series is always free, and preregistration is requested.

The Wisconsin Center for Performance Excellence, in partnership with our friends at MiPRO, features a complimentary webinar on the 2nd Tuesday of each month from 11 - noon central. Webinars will feature performance excellence experts and practitioners from various sectors who will share insights to help you and your organization get better, faster.  Past webinars are archived here.
QuestQuest for Excellence | National Baldrige Conference

Attend the national Quest conference, and learn how your organization can achieve outstanding performance

Join Baldrige enthusiasts at the premiere showcase of current and former Baldrige recipients April 7 - 10, 2019 at the Gaylord National Harbor, [in National Harbor Maryland (just outside DC).  Register by March 11 for the early bird discount. [ MORE ]

Invest in the mission of the Wisconsin Center for Performance Excellence.  To learn more, click  here.    WCPE is a 501c3 non profit organization. Your membership support expands our mission.
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