Better organizations. Better results.
June, 2018

Our favorite burger 
with a tip of the hat to TNCPE
metric Metric of Urgency Workshop | July 24 | Madison

"The drive for better alignment of our goals, our work, our processes that is the focus of Baldrige, has been amplified with the introduction of the Metric of Urgency process.  We are seeing actions line up with clarity and precision"

--Susan Gunderson, CEO, Lifesource
2018 Minnesota
Performance  Excellence award  recipient

The Metric of Urgency Way or MoU (based on the principles of Lean Six Sigma) is a methodology designed to work within any process improvement framework and deliver Meaningful impact.  MoU Way links business strategy to operational execution using a key metric called The Metric of Urgency. 

Join Michael Gratz from MiPRO and learn how to select key metrics that deliver the change that matters.  Explore problem statements, leading and lagging metrics, and how your organization can create Meaningful Impact by staying focused on the vital few projects.

This workshop is hands-on using more than 15 exercises to learn how MoU and the MoU Way deliver results.  Participants are invited to develop a Metric of Urgency Scorecard on a need facing their organization during the workshop.  Did you miss our recent webinar on the Metric of Urgency?  You can view it here.

Act now to register for June 5 session

Have you heard about the amazing 2017 national Baldrige winners, and are wondering what the "Baldrige Buzz" is all about?  Has it been a few years since your last application, and your organization needs of a refresh? Do you want to delight your customers, engage your workforce and optimize performance? Are you a new examiner seeking to better understand the Baldrige Framework? Our one-day workshop is just the ticket.

Check out more information about this interactive, affordable workshop.  The Principles of Performance Excellence: Baldrige 101, on Tuesday, June 5 in Madison, WI.  The workshop will be repeated in August and October. Read more about Baldrige101.  Get notified of the dates and locations of upcoming workshops.


Mark your calendars for the 8th annual Lean Continuous Improvement Summit (aka Lean Government) set for September 10 at the American Family Conference Center in Madison.  This day-long event features a showcase of practitioners sharing how they applied CI techniques and tools within their organizations, and select experts who will facilitate longer "intensive" sessions.   Join our mailing list to receive updates or indicate your willingness to participate in the summit.
Deepen your understanding of the Baldrige Framework, bring back great insights to your own organization, and building a cross-sector professional network while doing meaningful, worthwhile work.

Summer cycle applications are being accepted through June 15, 2018.  Key dates and application information can be found on our Examiner Resources page.

Our Principles of Performance Excellence workshop is an excellent primer for new examiners!  Contact us if you want to combine this opportunity with your new examiner on boarding.

EventsSecond Tuesday Webinar Series  | June 12 | 11 am

Is your organization data rich and information poor?  

We've got a webinar you won't want to miss!   

Amy Pugh, Chief Information & Technology Officer for the Pewaukee School District will present Using Evidence to Measure What You Treasure on June 12 at 11 am central.  Read more about Amy and her presentation. The webinar is free, and preregistration is requested

On deck for July 10 is JoAnn Sternke, Studer Education, on How to Manage Processes so They Don't Manage You!  

The Wisconsin Center for Performance Excellence, in partnership with our friends at MiPRO, features a complimentary webinar on the 2nd Tuesday of each month from 11 - noon central. Webinars will feature performance excellence experts and practitioners from various sectors who will share insights to help you and your organization get better, faster.  Webinars will be archived here.

Baldrige Express: A Check Up for your Organization

Are you moving the needle on your organizational improvement efforts? How do you know?

Baldrige Express is a high-level diagnostic tool designed to help you gauge deployment of improvement initiatives. It is a survey-based assessment taken by members of your workforce. It's up to you whether you want to poll your entire staff, or select particular workforce sectors. The data are collected in a Likert-scale format, organized around the seven categories of the Baldrige Criteria. The results are then processed and published in an easy-to understand feedback report that you can use to identify gaps in your improvement efforts. WCPE will walk you through the process from start to finish, culminating in an assessment of the findings and action planning. It's quick, affordable, and impactful.

Visit our Baldrige Express page, then contact us to get started!  Leave a comment on our Facebook Page for a $100 discount on Baldrige Express.
Invest in the mission of the Wisconsin Center for Performance Excellence.  To learn more, click  here.    WCPE is a 501c3 non profit organization. Your membership support expands our mission.
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