Loreen Gwion was volunteering one day a week as the clinic's receptionist. Northeast PA AHEC reached out to VIM as they were looking for organizations to apply to host Community Health Workers (CHW). Volunteers in Medicine was accepted in the program and the staff knew Loreen was the perfect candidate for the position.

CHWs are public health workers who are dedicated to improving the quality and cultural competency of health outcomes in the community. As a liaison between medical providers and their patients, they advocate to reduce health disparities by assisting with a search for resources for clients to address their socio-economic issues and medical conditions.