Hello!
New VP of Service Hits the Ground Running!
Please help us welcome Dan Hinkle, Staco Energy's new VP of Service. Dan has hand-selected a team whose goal is to take Staco Service to new heights and provide you exemplary and timely service.
Below, learn more about our new Field Service Manager, Service Support Representative, and Inside Sales & Customer Analytics Specialist.
As always, thank you for your continued interest in Staco Energy Products.
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Exciting New Changes for Exemplary & Timely Customer Service for You
Dan Hinkle was appointed to be our new VP of Service on June 24 th. In his newly created position, Hinkle is responsible for supporting all customers in the field. Dan has hit the ground running!
Dan has made several new additions, as he builds his team to serve you, our customers. Barry Rataiczak was appointed to be our Field Service Manager on July 27th, reporting directly to Dan."Supporting our customers in the field is critical as we look to expand upon the current Service customer base and seek out additional opportunities for growth." - Dan Hinkle
On August 27 th, Dan announced the addition of Bryant Dewberry as our Service Support Representative, starting September 9 th, reporting to Barry Rataiczak. "Bryant's previous roles, in both manufacturing operations and Customer Service, position him for success in his new role." - Dan Hinkle
Also on August 27 th, Dan announced the addition of Pamela Williams as our Inside Sales and Customer Analytics Specialist, effective September 3rd, 2013, reporting to Dan. "Pamela will be responsible for coordinating, gathering, analyzing, and presenting service data to customers, our sales force and the service organization, all to support our Service programs, conducive to increasing our service presence, leading to penetration and competitive advantage in our selected markets." - Dan Hinkle
In Dan Hinkle's own words, "I am excited to have joined an organization with such a strong commitment to supporting our customers and investing in our people and processes.By combining our Field Service Representatives and in-house technical support with the skills and relationships of our authorized service providers on a local level, I am confident that we will take Staco Service to new heights and provide exemplary and timely service to our customers."
Questions? Contact a member of our customer support team.
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