Quality Connection

News and Updates for Brokers
May 17, 2019
Exciting News
QualChoice is now under the ownership of the Centene Corporation, based in St. Louis, Missouri and operating in Arkansas as Arkansas Health & Wellness and Arkansas Total Care. Centene provides healthcare to over 200,000 Arkansans through their Ambetter health insurance marketplace plans and Arkansas Total Care Medicaid and Allwell Medicare Advantage products.  

There are currently no plans for operational changes at QualChoice. Individual and group members will still enjoy their current benefits and provider network and reach the same customer service and account staff when they call. Agents and brokers will retain their QualChoice book of business and continue to work with the same QualChoice staff.  

We're pleased to be part of the Centene family! Thank you for your continued support of our QualChoice products.
Keeping the "Quality" in QualChoice
We are committed to improving care and service for our Members, Brokers and Providers. We maintain a Quality Improvement Program that specifies processes to carry out this ongoing commitment. Our quality goals are based on:
  • A review of programs and services
  • Regulatory, contract and accreditation requirements
  • Strategic planning
Some of our key projects for this year involve:
  • First trimester maternity care
  • Member and provider satisfaction surveys
  • Primary Care Physician follow-up appointments after hospital stays
  • Women's breast and cervical cancer screenings
  • Well child care
QualChoice Social Circle

We can now be found on social media! Members will find links to health tips and discounts, benefit reminders and community event invitations on Facebook and Instagram. LinkedIn users will see B2B-oriented information that is helpful to our brokers, employer groups and potential business customers. Video tutorials and other content can always be found on our YouTube channel. 


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QuicRewards Spotlight

This month's featured reward for QualChoice members is 10% off monthly dues at Snap Fitness. Visit QualChoice.com to see all QuicRewards offers from leading Arkansas health-related companies.

Updated Forms
To make sure you are using current QualChoice forms, please download from the Broker Forms page at QualChoice.com each time you need to use one.

View Broker Forms
In the Media
Spring is a great time to adopt new healthy habits or take control of health problems triggered by the season. Susan Jones discusses tips for a healthy spring on KARK.

In the Community
QualChoice proudly supports Women Run Arkansas in promoting women's health fitness through running and walking. On May 2nd, QualChoice volunteers set up a Selfie and Water Station for the Fellowship Clinic.
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