Exhibitor Move-In, Hand-Carry & Personally Owned Vehicle (POV) FAQs

What can I carry through the single glass doors of Lobby G?

  • You may use a small wheeled-bag or hand-carry items that fit through a single glass door. Dollies, carts, carriers, etc. are NOT permitted.
  • Loading or unloading anything larger will be prohibited.

 

What if I have larger items?

  • You will need to come in through the marshalling yard and gain your dock pass.
  • POVs must have one person always remain with the vehicle on the dock.
  • No long-term parking will be allowed on the docks, you will have a maximum of 30 minutes to hand-carry items.
  • To further assist you, TEG offers cart service for POVs. 
  • Flatbeds 15' or longer, U-Haul's, or other box trucks and vans are NOT considered POVs and will be subject to standard material handling rates.


Where do I park and what entrance of the New Orleans Convention Center do I access?

  • There is no parking or temporary parking off Convention Center Boulevard, plan your parking; Lots F and J are currently scheduled to be open.  
  • Reserve parking in advance via Park Mobile.
  • Lobby G Entrance off Convention Center Boulevard will be the closest option for gaining access to the DEMA Show Floor. 

Exhibitor Move-Out, Hand-Carry & Personally Owned Vehicle (POV) FAQs

Please note: The Show Floor will officially close on Friday, November 17 at 5:00 pm


Aisle Carpet Removal & Empty Return: 

  • Rolling up aisle carpet is the initial priority once the show closes, this entire process is estimated to take an hour. To help expedite the process, please refrain from placing items in the aisles. Once the aisle carpet has been rolled up, the return of empty containers will begin. All empties will be returned in approximately 4 hours. 


Hall J Single Doors – Exit to J Parking Lot: 

  • At the back of Hall J, two sets of single doors will be opened at 5pm for an orderly exit to the J Parking Lot. You may use a small wheeled-bag or hand-carry items that fit through a single door. Dollies, carts, carriers, etc. are NOT permitted.
  • Loading or unloading anything larger will be prohibited.
  • There will be no gates opening onto Henderson Street.


Hall G Front Glass Doors – Exit to F Parking Lot: 

  • You may use a small wheeled-bag or hand-carry items that fit through a single door. Dollies, carts, carriers, etc. are NOT permitted.
  • Loading or unloading anything larger will be prohibited.


What if I have larger items and Personally Owned Vehicle (POV)?

  • You must check in with a representative from The Expo Group at the service desk and complete a material handling form, instructions for accessing the dock will be provided.
  • POVs must have one person always remain with the vehicle on the dock.
  • No long-term parking will be allowed on the docks, you will have a maximum of 30 minutes to hand-carry items.
  • To further assist you, TEG offers cart service for POVs. 
  • Flatbeds 15' or longer, U-Haul's, or other box trucks and vans are NOT considered POVs and will be subject to standard material handling rates.

Important Reminders

Booth Equipment Donations:

Son of A Saint

2803 St. Philip St.

New Orleans, LA 70119

Contact: Will Jones

Phone: 504-561-7508

Website: https://sonofasaint.org/

Email: [email protected]


New Orleans Area Habitat for Humanity

2900 Elysian Fields Ave.

New Orleans, LA 70122

Phone: 504-861-2077

Website: http://www.habitat-nola.org

Email: [email protected]


UPS Store:

Located in Lobby F of the New Orleans Convention Center

Phone: 504-670-8941

Hours:

November 12: Closed

November 13: 7:00 am – 4:00 pm

November 14 - 16: 7:00 am – 4:30 pm

November 17: 7:00 am – 6:00 pm

 

Exhibitor Move-In Hours

  • Saturday, November 1: 8:00 AM – 5:00 PM, by appointment only. 
  • Note: This is Veterans’ Day and will be billed at Double Time rates.
  • If you plan to move in on Saturday, be sure to notify us at [email protected].
  • Sunday, November 12: 8:00 AM – 5:00 PM
  • Monday, November 13: 8:00 AM – 5:00 PM

 

Exhibitor Move-Out Hours

  • Friday, November 17: 5:00 PM – 9:00 PM
  • Saturday, November 18: 8:00 AM – 12:00 PM
Questions?
Email [email protected] or call Deneen Pratt at 800-687-7469, ext. 248 or 703-706-8248.
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