IN THIS ISSUE
1.  All Trainings At A Glance
2.   Meaningful Access & Nondiscrimination  
3.  Value Health Plan & Synergy Network search now available
ALL TRAININGS AT A GLANCE
Current Trainings At-A-Glance - Please note updates.

Wellmark Trainings:
1. Annual Agent Certification 
WHO: REQUIRED FOR ALL WELLMARK AGENTS
WHEN: Annually (2016 certification is now closed)
WHERE: Online training via Blue Learning Center   (wellmark.csod.com) - do not use www
WHAT: Must pass final assessment with a 90% passing grade - 3 attempts only
-failure to pass or attempt the assessment will result in loss of Wellmark appointment for 2 years.

2. Individual & Family Plan Quoting & Enrollment System Training
TRAINING CLOSED - Watch for webinars and helpful tips coming to Producer Connection page on Wellmark.com

3. Certification for Wellmark Synergy Health & Wellmark Value Health Plan
WHO: For agents that are going to sell these new Individual & Family plans for 2017
-A separate appointment and passing of certification will be required
WHEN:  Certification NOW OPEN for current agents and will be offered throughout the year for newly appointed agents.  Re-certification must be done every year and will take place in conjunction with the Annual Agent Certification.
WHERE: Online @ Blue Learning Center - direct link:  https://wellmark.csod.com/


Please forward Certificate of Completion emails to: 
jamie@veinsurance.com and tonya@mtcnet.net

WHAT:  Must pass final assessment with a 90% - 3 attempts only.  Three failed attempts will result in the agent not being able to sell these products, and agent must wait for 6 months to re-take.

Federal Marketplace Training:
4. CMS/FFM Certification
WHO: Agents wishing to sell policies on the federal Marketplace -Required in order to sell policies on the federal Marketplace - will need to be certified annually.
WHEN: August 1, 2016, training for 2017 has opened
WHERE: Agents can certify direct with CMS through the Marketplace Learning Center (MLMS) or other certified vendors online (Wellmark does not offer these trainings)
Other approved venders:

More information on training/certifications:  

Please forward Marketplace Certificate of Completions and FFM User ID to: 
jamie@veinsurance.com and tonya@mtcnet.net

Medicare Training:
5. CMS/Medicare Certification for 2017
WHO:  Agents selling/marketing MedicareBlueRx drug plans in 2017
WHEN:   NOW OPEN FOR PLAN YEAR 2017
-Annual certification - required to take every year in order to sell/market MedicareBlueRx and to continue to receive commissions on current PDP business
WHERE:  Online through Pinpoint Global 
WHAT:  There are 2 sections of training - MAKE SURE TO COMPLETE BOTH!
1. Medicare Basics - course fee of $89.95 (AHIP will be accepted in place of Medicare Basics - please follow instructions on how to upload AHIP certificate)
2. MedicareBlueRx Product Specific

Use the attached documents for help:

MEANINGFUL ACCESS & NONDISCRIMINATION
IMPORTANT - REQUIRES ACTION
 
In May, new federal regulatory requirements regarding meaningful access and nondiscrimination (MA/ND) were passed that affect all our communication efforts with all business segments. Due to these federal requirements, Wellmark must take additional steps to be sure all external communications are delivered in a way that all individuals can understand the content regardless of disability or limited English proficiency.  
As a delegated entity of Wellmark, you are also responsible for ensuring compliance with these regulations.
  
What is MA/ND?
All external communications must be made accessible to all individuals regardless of disability or limited English proficiency.

There are two requirements when developing compliant communications for MA/ND:
1. All digital communications must be made accessible
2. All communications must include the MA/ND Notice and Taglines, entitled "Required Federal Accessibility and Nondiscrimination Notice."

Sample of the Standard Notice & Taglines

This notice is now available on the Wellmark Marketing Toolkit.  All external communications to individuals, applicants, employers, enrollees and the general public must be communications from the Wellmark Marketing Toolkit.
 
Please review the MA/ND Quick Reference Guide to get a better understanding of the requirements and common questions associated with these new requirements.  This also includes the fines for any non-compliance.  Please also review the Wellmark Blue Briefings News Release from August 25.

To make sure the Notice & Taglines are never missed - we suggest you include a link to the document in your signature of your email.  See sample below:

IMPORTANT: Check your computer desktop or folders for any digital only documents that were created before Aug. 26. DO NOT SEND THESE VIA EMAIL as these documents will not be compliant. Refer to the Wellmark Marketing Toolkit for the MA/ND compliant digital only materials.
 
Changes are being made to materials on the Wellmark Marketing Toolkit to ensure they are MA/ND compliant.  
 
Partners Health Insurance is updating our Resources Page to include all updated materials to be compliant .  
 
Please contact your assigned Account Rep for further questions.
VALUE HEALTH PLAN & SYNERGY NETWORK SEARCH
Network search is now available for the new Value Health Plans & Synergy HMO networks.

You can locate the search tool on your Producer Connection Page. Use the attached guide for help.
TRAINING
Wellmark Annual Agent Certification
WHEN: 2017 - TBD
 This is an annual training specific to Wellmark BCBS and must be completed each year in order to continue to sell Wellmark BCBS group and individual products.  This is a separate requirement from the Medicare PDP certification.  
WHERE: Online - Blue Learning Center

WELLMARK FALL TRAINING
FALL 2016 - September 20 - Tuesday
Agenda Items to Include: TBD
5 CECs of classroom training available.
WHERE:  The Ridge Golf Club,
Sioux Center, IA
TIME: 9:00 AM - 3:00 PM (approx. 6 hours)

RSVP Now to:
Jamie Kamerman - jamie@veinsurance.com
Tonya Helmers - tonya@mtcnet.net

Certification for Wellmark Synergy & Value Health Plans
WHO:   For agents that are going to sell these new Individual & Family plans for 2017.  Required for agents wishing to sell these plans both OFF and/or ON the Marketplace  -A  separate  appointment and passing of certification will be required.
WHEN:  Certification NOW OPEN for current agents and will be offered throughout the year for newly appointed agents.  
**Recertifcation required every year in conjunction with the Annual Agent Certification.
WHERE: Online - Blue Learning Center


Please forward Certificate of Completion emails to: 
AND

FFM/Marketplace Certification

WHO: Agents wishing to sell policies on the federal Marketplace
WHEN: 2017 Plan Year training is now available
WHERE:  Agents can certify direct with CMS or other certified vendors online
*Marketplace Learning Center
*AHIP
*NAHU
 (Wellmark does not offer these trainings).

More information on training & certifications:  Resources for Agents & Brokers in the Health Insurance Marketplace
 
-Required in order to sell policies on the federal Marketplace - will need to be certified annually.

Please forward Certificates of Complete AND FFM User IDs to both:
jamie@veinsurance.com
AND
tonya@veinsurance.com
MEDICAREBLUERX  CERTIFICATION
Required training in order to sell and service MedicareBlueRx (PDP) products.

2017 Training is now Open!

Click Here to access training site.

Use the attached documents for help:


WELLMARK NEW AGENT TRAINING
Newly appointed agents with Wellmark BCBS are required to go to New Agent Classroom Training within 180 days of appointment date.  Prior to registering, agents will be required to complete a pre-curriculum online module and assessment on Medicare & ACA.  Once appointed, Wellmark Sales Training will send out an email with the pre-curriculum instructions.  Once the pre-curriculum is complete, you as the new agent will be prompted to Register for training in the Blue Learning Center located under your Wellmark.com agent login.  
Contacts:

Ben Van Engelenhoven

122 Central Ave SW
Orange City, IA 51041
800-856-6001
712-737-6000

 

Kelly Snieder
906 S Main Ave
Sioux Center, IA 51250
800-722-2578
712-722-3333  

 

Our Advantages:

Partners Heath Insurance is an AUTHORIZED WELLMARK GENERAL AGENCY located in Western Iowa. We invite you to review our website, consider our advantages, and give us a call today!





Our Locations:

906 S Main Ave
Sioux Center, IA 51250

122 Central Ave SW 
Orange City, IA 51041



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