December 2016
In This Issue
Continuing Education
Calendar of Events
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Welcome New Members
Erik Haviland
Foodesign Associates

Teri Kidwell
ATK Design Studios, LLC

Chris Cooper
SSA, Inc. 

Suzanne Painter-Supplee
SEE Solutions
2017 Sponsorship Opportunities
FCSI-TA Corporate members, are you looking to increase your exposure in the coming year? From sponsoring the Symposium to this newsletter, and even a Latin America Conference in 2017, there are multiple opportunities to network with and talk to FCSI Consultants. 
Save the Date
Redmond, Washington
January 20, 2017

Orlando, Florida prior to the NAFEM Show
February 7-8, 2017

Orlando, Florida
February 9-11, 2017
Consultants - Log Your CEUs for 2016
Consultants, there are so many ways to earn your required continuing education for the year with FCSI's Approved Education Providers. Visit the FCSI Calendar for current programs.  You may also contact any of our Education Providers .
Need help? Visit FCSI TA's Professional Growth page, or contact Kimberly.
Chapter Corner
Check out what's happening in your chapter!
Contact your chapter leader if you are interested in getting involved.

Chapter Leader:  John Radchenko, FCSI (PP) , Van Velzen + Radchenko Design Assoc.

Chapter Co-leader:  Peg Galie , S20 Consultants
Chapter Co-leader:  Trish Jass , Rippe Associates
Chapter Leader:  Ed Arons, FCSI , Colburn & Guyette Consulting Partners, Inc.

Chapter Leader:  Jill Bierman, FCSI JBK Consulting & Design, Inc.

UPCOMING EVENT Solutions5: Creative Industry Collaboration & Networking Presents
Food: The Next Generation; 
Chapter Leader:  Gina Brinegar , Webb Foodservice Design

Chapter Leader:  Kelly Marinick, Hoshizaki America

Chapter Co-leader:  Jennifer Murphy , Street Collaborative
Chapter Co-leader:  Anja Kuechenmeister , Camacho Associates

Chapter Co-leader: Juan Matamoros, FCSI, Gastrotec
Chapter Co-leader: Sergio FrotaSF Frota Consultoria
James Camacho, FCSI

Wow, have we been busy this year! As we look forward into 2017, it is also a good time to reflect on the successes we have experienced this past year. The Americas Division had a great year in 2016, which could not have been possible without the support of our consultant and allied members. 

2016 Highlights

With the addition of 29 new Associate Members in 2016, consultant membership has increased for the fifth year in a row.

Exam Translation
We're taking the exams to Latin America! In the coming months, we will be ready to debut Spanish, French, and Portuguese versions of the Industry Knowledge Exam (IKE). We will be offering the exam in Portuguese prior to the FCSI TA Symposium and the NAFEM Show on Tuesday, February 7 from 1-5pm (contact Kimberly if you are interested in taking the exam in any of the languages!). By the end of April, we will be ready to offer the Professional Skills Exam (PSE) in Spanish and Portuguese for Professional Membership.
We have expanded all of our marketing efforts this year, hiring our first full time Director of Marketing for The Americas Division. We have also continued to build our brand through our social media channels (Facebook, Twitter, and LinkedIn), FCSI website, the Find a Consultant mobile app, BUILT. videos, and tradeshows.
Throughout the year we debuted 5 new episodes of BUILT. The BUILT. Series features FCSI consultants sharing their knowledge through a video showcase on the Foodable Network. As a complement to these videos, the FCSI Consultant Blog was also introduced on the Foodable Network.
FCSI The Americas participated in a handful of trade shows this year including the Equipotel Show in Brazil, Abastur Show in Mexico City, the HX Show in New York, the NRA show in Chicago, and the Espacio Show in Chile. We had great turn out at all of our educational sessions for these shows.
Our 4th Annual Project Showcase publication was sent to over 10,000 Architects and 3,000 Operators. This year, FCSI's magazine Foodservice Consultant won the bronze for Best Print Magazine (Design) B2B at the Pearl Awards hosted by The Content Council.
The 2016 Nashville Conference was a hit! We had the largest attendance since 2005 with consultants totaling 145 with 78 consulting firms represented. We also had 98 manufactures represented at the conference. The conference was made up of content-rich education sessions, networking and fun. Definitely an event we will all remember!

A multitude of regional events were also offered throughout the year including Pacific Northwest's S3 Conference, the Midwest Chapter's NRA Show reception, the Birchfield / FCSI Educational Foundation Golf Scramble and Crab Feast, Camacho Golf Outing, Canadian Chapter Summer Session and Holiday party, and the New England Chapter Golf Outing.
Looking Ahead                 
Please consider getting more involved in 2017. There are always plenty of committees and task forces that could use your help and expertise. Please contact me or Headquarters if you're interested in learning more!

Thank you for your commitment to the Society. We have a lot of exciting plans for 2017 and the Board looks forward to continuing to serve you.  I hope to see you all at the Symposium event prior to the NAFEM Show in Orlando next month.  

James Camacho, FCSI
Chair, FCSI The Americas
The Americas Board of Trustees is excited to announce no dues increase for 2017!
Renewal statements have been sent via email and USPS. If you did not receive your statement, please log in to your profile on the FCSI website to review and pay online.  Or contact Penny for additional assistance.  Renew ASAP to avoid suspension of your membership.

We look forward to continuing to serve you in 2017.
Food...the Next Generation
Friday, January 20, 2017 ~  The Microsoft Campus ~  Redmond, WA

The Solutions 5 Conference (formally Solutions 3) is brought to you by ACFSA (Association of Correctional Food Service Affiliates), AHF (The Association for Healthcare Foodservice), FCSI (Foodservice Consultants Society International), NACAS (National Association of College Auxiliary Services & SHFM (The Society for Hospitality & Foodservice Management).
Details will be shared as they are confirmed. Looking forward to seeing you there as we explore the next generation of food in our industries as it relates to generational trends, technology, wellness, food waste & feeding the world!
At FCSI The Americas headquarters we are always looking to add more value to your membership. One item that has been asked about over the last few years is salary and billing information. To investigate those answers, FCSI The Americas launched its first compensation survey with an emailed invitation to key contacts in active member companies. The findings of this survey are available to members who did not participate in the survey for $99. Contact Wade Koehler.
Ed Bernard, FCSI
This journey for me is another milestone in volunteerism within FCSI. It is said that education is a journey and not a destination. The Council of Professional Standards The Americas (CPSTA) is all about continuing education and that journey. The end of 2016, however, will punctuate the mark of another milestone on behalf of my FCSI journey. After four years it is with great satisfaction that I pass on the baton.

For me, working on CPSTA was also about volunteering. Simply defined, a volunteer is "a person who undertakes some task or service of his own free will." CPSTA provided a vehicle with challenges and opportunities. It was high level work that demanded commitment and dedication. It was time consuming work that involved a monthly conference call and three face to face meetings within the year. It was time sensitive work that in the end must produce high level deliverables within a certain timeframe. In brief, CPSTA provides the program for FCSI Leadership (the Board of Trustees) to be able to deliver to its wide ranging membership. To succeed on CPSTA one must be able to work as part of a cohesive team. Roles and responsibilities are coordinated. It requires leadership from within. This leadership is not about the top person. It is about the environment created so that all council members can reach their maximum potential. It is about a trusting environment and trust is essential on this journey.

In reflection of that journey, it is my belief that my earlier volunteer services in FCSI - serving on various other committees, Board of Trustees and in leadership roles contributed positively towards my service within CPSTA. With this experience and former knowledge base I was enabled to help the council think outside the box and to truly help CPSTA succeed. That journey was not unlike a continuous family gathering to get the job done, and done right the first time.

It is not surprising then that the journey I am defining in such a volunteer role is also the ability to work with people. On that journey I have served with some of FCSI's finest and most brilliant minds. I have worked with people who are committed towards a common cause. With people who are dedicated in their roles and responsibilities. With people who have made that ultimate sacrifice between family and business but have not lost sight of the importance of family. With people who have not forgotten the relevance and importance of leadership from within. With people who truly believe in FCSI's motto "We Share, We Support, We Inspire".

Then there was the work. CPSTA sets the FCSI standards for Professional Membership, and for Continuing Education Units. My involvement over the four years of that journey was both a teaching and learning moment. As a member of CPSTA I received training and successfully met a proficiency level requirement in order to be allowed to evaluate candidates' written work and also assess their presentations. In addition within this journey, I treasure the many moments of having been assigned as a coach and a mentor to a number of potential members seeking professional FCSI status. That one on one with members at large brought a level of satisfaction that will always be embraced.

As my journey punctuates, I know that the valuable work of CPSTA will continue. It is in good hands. I recognize and appreciate the work done by past and present members of CPSTA. I am pleased to have been a part of a team that has contributed positively towards a program and a process in setting the FCSI bar at a higher level. I encourage other FCSI members to get on board and enjoy the ride.

The Council for Professional Standards - The Americas (CPSTA) sets standards of performance for professional FCSI-TA consultants, administers core competencies set by FCSI WW, and measures performance for core competencies.

Be sure to join us at this year's must attend event: The 2017 FCSI The Americas Symposium February 7 & 8 just prior to The NAFEM Show in Orlando. We are "Breaking Bad" habits by learning ways to break through them with a full day of networking, keynote speakers and breakout sessions. 

Opening Party - SeaWorld
Join us for the opening party Tuesday night, February 7 from 7-9:30 pm at Sea World where you can enjoy food, drinks, and unlimited rides on Orlando's tallest, fastest, and longest roller coaster,  Mako

Keynote Speakers 
Chris Voss
CEO, Author, Negotiation Expert
Chris Voss, author of  Never Split the Difference: Negotiating As If Your Life Depended On It and CEO of the Black Swan Group Led., will give real life advice on how to communicate for success in your business and in all areas of your life.

Ken Gronbach
Demographer and President of KGC Direct, LLC
Internationally respected demographer, Ken Gronbach will give us insight into how the foodservice industry will evolve in the future and how you can adapt and succeed along with it. 

Breakout Sessions  
You don't want to miss out on our educational sessions - topics include: Win More Work - The Proposal Process, Away with the Tray - A Makeover for Senior Living Foodservice, AIA Contracts - Update and Overview, Getting Higher Fees in an Ultra Competitive Market, and How to Master the NAFEM Show Floor.  Plus - just added to the schedule - Chris Voss will present a breakout session expanding on some of the thoughts in his Keynote!  Make sure to check out the  full schedule here .

MEIKO's M-iClean
MEIKO's M-iClean features an illuminated door handle and interior, along with a dishwashing progress bar on the front of the machine. The color of the door handle provides the operator with a simple indicator of the machine's dishwashing status, where blue=ready, green=operating, and red=displaying an important message. The handle of the M-iClean is ergonomically designed, and extends slightly from the front of the machine so that its illumination is visible from any angle or distance. The interior illuminates when the door is opened, assisting the operator in loading and unloading the machine in darker areas. In addition, a glass touch panel display provides optimized graphical and true text information, including temperatures, machine status, service diagnostics and machine operating and service logs. The glass touch panel is extremely durable and includes a colored progress bar so that the operator can quickly determine the length remaining in the current washing cycle.

Visit MEIKO at booth 4030 at the NAFEM Show. 

Platinum Sponsors
                                           HobartHoshizaki Logo                           

Gold Sponsors
                    Wood Stone Logo

Silver Sponsors

Channel Manufacturing                            Eloma North America
Follett Corporation                                  Gaylord Industries
Kitchens To Go                                         Unified Brands

Corporate Members
This is your last opportunity to sponsor the Symposium!  Learn more about sponsorship   here .
Come see FCSI The Americas at Booth 2839!

Free Badge and a $500 Scholarship for Consultants
When registering for the NAFEM Show, select 'Buyer' rather than 'Supplier'.  When prompted, indicate if you are a KES or MAS consultant. Prior to check out you will be prompted for a code - enter FCSI17 to ensure your complimentary badge.
You may be eligible for a $500 scholarship!  Continue the registration process to apply.
NOTE: If you are attending the FCSI Symposium February 7 and 8, you do not need to purchase a NAFEM kick-off party ticket for Wednesday evening - Consultants attending the Symposium will receive a complimentary ticket to the NAFEM kick-off party upon check in for the FCSI program.
The exams will soon be available in Portuguese, Spanish & French

The FCSI Professional Member Seal
As FCSI The Americas continues to grow its membership, especially in Central and South America, the Board of Trustees asked the Council for Professional Standards The Americas (CPSTA) to look at the possibility of translating the exams required to become a Professional Member Consultant of FCSI.  We are thrilled to announce that beginning at the NAFEM Show on Tuesday, February 7, the Industry Knowledge Exam (IKE) will be available in English and Portugu ese! And in the following weeks, the Spanish and French versions will be available. 

The IKE is a 162-question multiple choice exam that measures a candidate's knowledge in the following areas related to Hospitality and Industry Knowledge:
1) Terminology; 2) Industry Segments; 3) Facilities, including facility design and equipment; 4) Ergonomics; 5) Sanitation, Health, Safety and Environment, including sanitation, microbiology, safety & security, and environment; 6) Laws & Regulations (excluded in Portuguese exam); 7) Culinary.

The Professional Skills Exam (PSE), will be available in Portuguese and Spanish beginning this May.
The Professional Skills Exam (PSE) requires a candidate pass a written presentation and an oral presentation to test communication and presentation skills. The specific skills tested includes: 1) Communication - an FCSI Consultant can communicate effectively with people at all levels, whether oral or written, adapting language and approach as necessary for different audiences; 2) Presentations - an FCSI Consultant has the knowledge and skills to design and deliver effective presentations.

The Northeast chapter of Foodservice Consultants Society International (FCSI) celebrated their 13th annual Holiday Social, donating $15,000 to the Massachusetts non-profit, Community Servings.

Held at Davio's in downtown Boston, the sold-out event was attended by more than 100 industry colleagues and guests from the Northeast area and beyond. Community Servings' Executive Chef, Kevin Conner was on hand to accept this year's donation. "We are so grateful for our partnership with Colburn & Guyette and the Northeast chapter of FCSI for not just their financial support but also for giving us the platform to spread the message of Community Servings".'

Community Servings is a not-for-profit food and nutrition program that provides services throughout Massachusetts to individuals and families who are living with critical and chronic illnesses. Each day preparing and delivering lunch, dinner and a snack to 1,600 individuals and their families across 300 square miles throughout Massachusetts. In order to meet their clients' needs they cater to dietary restrictions, providing for 17 special diets. Not only do their clients receive nutritious and appealing meals but also the message that someone cares about them.

The 2016 donation made possible through the loyal and generous support o f our Platinum level sponsor: C.R. Peterson. Our Gold level Sponsors: Continental Refrigeration, Dave Swain Associates, E3, GMV
 Sales, Hatch-Jennings, ITW Food Equipment Group, T&S Brass, True Food Service Equipment, and The Viola Group. Our Silver level Sponsors: Jackson, Meiko, Unified Brands and Wyllie Marketing, as well as a dozen bronze level sponsors.

This annual event is one of two large charity fundraisers organized by the Northeast chapter of FCSI. 

Northeast Chapter
Chapter Leader:  Ed Arons, FCSI , Colburn & Guyette Consulting Partners, Inc.
The Canadian Chapter of FCSI held their annual Christmas reception December 8 at St. Georges Golf and Country Club in Toronto. It was a wonderful celebration with 70 members and guests in attendance. The chapter's bi-annual AGM was held in conjunction with the evening.

Thank you to everyone who was able to attend.

Canadian Chapter
Chapter Leader:  John Radchenko, FCSI (PP) , Van Velzen + Radchenko Design Assoc.

On December 7th, FCSI Brazilian Members had a meeting at Studio Ino/ HUB FS in São Paulo.

Marco Amatti opened the meeting by sharing his enthusiasm for FCSI, especially the Code of Ethics and the Educational Programs of the institution. Marco shared with the group that Emmanuel Melo and Raoni Saade participated in the Council for Professional Standards - The Americas meeting which was held in Chicago in November. Emmanuel and Raoni provided an update of the CPSTA meeting in Chicago and reported that the meeting was very productive and that they are impressed with the professionalism of the group and the welcoming atmosphere.

The group also discussed the plans for 2017 which include potential participation in two equipment shows and visiting companies to share information about FCSI and further promote the Society in Brazil.

Sérgio Frota
Co Leader Latin America Chapter

Chapter Co-leader:  Juan Matamoros, FCSI , Gastrotec
Chapter Co-leader: Sergio FrotaSF Frota Consultoria