Dear Patient of FOWH,
The COVID-19 situation has been challenging for all of us. Our office has had a few positive cases among staff. Each positive case has been reported to the Pasadena Health Department. Thankfully, nearly all the staff who tested positive did not get very sick. Everyone positive is cleared by the Health Dept. before they return to work.
After the first positive cases were identified, we had the entire office deep cleaned using the fog technology similar to what is used on airplanes. We have added additional safety protocols such as only allowing one staff member at a time to eat in the same room.
On July 23, 2020 we were inspected by the Pasadena Health Dept. They found us to be fully compliant with all public health and safety guidelines. The only changes recommended were to have our temp checking employee wear a face shield in addition to her mask, and to
use written screening questions
Any staff at work with possible symptoms of COVID is tested by us and then sent home immediately. In the morning before work, any staff member with symptoms calls our head nurse and is told to stay home until a physician reviews the situation. Any staff member who reports possible contact (which they are required to do) is placed on home isolation until they can be cleared to return to work based on CDC guidelines.
Long before anyone heard of COVID, the safety of our patients and staff has always been our priority. Infectious diseases are not new, so as healthcare providers we have always been attuned to the concern for transmission. Be assured that we follow all recommend COVID-19 precautions, safety and hygiene measures. To date we have not had a single patient acquire COVID from contact with anyone in our office.