When Gemma Cowan first began one-on-one coaching with Chantelle Courtney at Vision Coaching, she was navigating a tidal wave of change.

In just one year, Gemma had gone from managing five people to overseeing a national team of 18, with 11 distinct fundraising portfolios and responsibility for nearly half of Cystic Fibrosis Canada’s revenue. 

The shift followed an organizational restructure and came just as her direct supervisor resigned, leaving Gemma to report directly to the chief executive officer for nine months. “It was the biggest team I'd ever led, and the highest revenue expectations I'd been responsible for,” she says.

Coaching, she says, became a steadying force during an intense year.

Read more...

In this thought-provoking episode from the Boiling Point archives, co-hosts Dave Veale and Emily Rodger sit down with author and former CIBC executive Ted Cadsby to unpack Hard to Be Human – his exploration of five cognitive design flaws that shape how we think, feel and lead. 

Ted shares practical insight into why we often overreact, misjudge, or get stuck in decision-making, and how we can lead better by understanding our brains just a little bit more. 

The episode is available online or wherever you get your favourite podcasts.