Albania: Strengthening the Capacity of the Tax Authority
Since 2016, FSVC has worked to improve tax collection in Albania by strengthening the General Directorate of Taxation (GDT). Improved tax collection is a key component of the Government of Albania's strategy to bring more people and businesses into the formal financial sector, and to provide enhanced public goods and services to its citizens. This program is funded by USAID and administered by the Volunteers for Economic Growth Alliance (VEGA).
In November, FSVC recruited two volunteer experts from Irish Revenue to lead a workshop on management training for the senior management of the GDT. The training was tailored to address shortcomings in the GDT’s management style based on previous diagnostic work conducted by FSVC volunteer experts. Through a series of discussions, the volunteer experts addressed a wide array of management issues, including leadership, communication and change management.
As a result of this training, the GDT senior management received key recommendations on how to improve the GDT's oversight of internal operations. By strengthening the internal capacity of the GDT, FSVC is helping the GDT manage more effectively the collection and administration of public revenues.