Fall 2025 Customer Newsletter

Video: Three things to know before you start cooking this holiday season

As you're preparing for holiday meals with family and friends, make sure you know the recipe for protecting your home from sewer backups. Watch this short video with quick and easy tips to help you safely dispose of fats, oils, and grease when cooking and cleaning up after meals.

Watch Now on YouTube

Project Spotlight: Nelson Facility

The Nelson Wastewater Treatment Facility is the oldest in the Johnson County Wastewater service area, and it is currently undergoing renovations as part of JCW’s integrated plan. It is the county's largest-ever capital project.

Photo: Rendering of completed facility

See Project Updates

Understanding Your Bill

How does your water usage in the winter months impact your wastewater bill in the future? Learn more about Average Winter Water Usage (AWWU) and how your bill is calculated.

Learn More

Bill Payment Mailing Address Change

Johnson County Wastewater has a new address for bill payments. Utilize the remittance slip attached to your paper bill and mail a check to:

Johnson County Wastewater

PO Box 950599

St. Louis, MO 63195-0599

Don't want to pay by mail? You have additional options for paying your wastewater bill:

View Payment Options

About JCW | Contact Us | NotifyJoCo | Careers