Update your account info before the next storm
To avoid extra steps during a power outage, and to be placed on a restoration plan, please make sure your current cell phone number is tied to your EWEB account. Update your account by contacting customer service at 541-685-7000 or EWEB.Answers@eweb.org.
Prepare ahead of time for a Power Outage
Take an inventory of the items you need that rely on electricity. Plan for batteries and other alternative power sources, such as a portable charger or power bank, to meet your needs when the power goes out. Have flashlights for every household member. Determine whether your home phone will work in a power outage and how long battery backup will last. Prepare an emergency supply kit.
Know Your Medical Needs
Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
Food Storage
Have enough nonperishable food and water. Keep freezers and refrigerators closed. The refrigerator will keep food cold for about four hours. A full freezer will keep the temperature for about 48 hours. Use coolers with ice if necessary. Monitor temperatures with a thermometer. Throw out food if the temperature is 40 degrees or higher.
When Using Appliances During Power Outages
Install carbon monoxide detectors with battery backup in central locations on every level of your home. Avoid carbon monoxide poisoning. Generators, camp stoves or charcoal grills should always be used outdoors and at least 20 feet away from windows. Never use a gas stovetop or oven to heat your home. Turn off or disconnect appliances, equipment, or electronics. Power may return with momentary surges or spikes that can cause damage.
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