News from Mission Communications for the Water and Wastewater Professional
Issue 24, Fall 2016
Introducing the Future of SCADA: 123SCADA.com
Information Allows Utility to Optimize Repair Strategy
Haven for Hikers Transformers into Paradise for Divers


September 26-28  
New Orleans, LA 

 Week 1: Survey of Features 
Week 3: Web Portal I - Notification and Unit Setup Options
Week 4: Web Portal II -   Supergraph, Reporting, Volumetric Flow and Advanced Topics 
 Week 1: Survey of Features 
Week 3: Web Portal I - Notification and Unit Setup Options 
Week 5: Special Topics 
  Week 1: Survey of Features 
  December 14
Week 2: Hardware, Instrumentation and Installation

December 21
Week 3: Web Portal I - Notification and Unit Setup Options    



Introducing the Future of SCADA: 123SCADA.com
Over 16 years ago, Mission Communications pioneered managed SCADA for the water and wastewater industry. Our latest innovation is the introduction of our 123SCADA.com web portal inspired by years of customer feedback and careful development. While it is still under development, we wanted to share the first details of this revolutionary technology that will increase the productivity of our operators and managers. Here is a sneak peek at just some of features 123SCADA.com has to offer:
View multiple windows and save desktops.

Streaming data ensures you always know what's happening
You no longer have to manually refresh the browser because data streams are updated automatically. Both desktop and mobile sites are the same, eliminating the need to learn a separate interface for your smartphone or tablet. Information that shows up in your browser is accurate up to the second with no polling necessary. This helps you avoid data overages when accessing the site over wireless networks.

Access your information anywhere
Our use of advanced programming techniques produces a convenient and cohesive interface that works with a large monitor, desktop, tablet, and smartphone. The new portal also offers a "classic view" that incorporates all the modern conveniences of the new 123SCADA site, but with the same menu organization as the site you have used before.
Greater SCADA visibility
You can work smarter and faster by keeping numerous windows open at the same time. Windows update in real-time as new data points are received from the field. You can learn more with over 40 reports, data views, charts, and graphs optimized for equipment monitored by the Remote Terminal Units (RTUs). You can also view alarm details, who acknowledged them, analyze historical data for comparative analysis, or download data to a spreadsheet.
Simply more control
Our wealth of information is now available in the most intuitive manner possible. 123SCADA.com features full mouse integration for moving along graphic timelines that allow you to go back infinitely in time. Use your mouse wheels for a closer look or take advantage of "gestures" with touch-enabled devices such as tablets and smartphones.
Notifications at your speed on your timeline
Our improved notification scheduling interface makes managing staff resources much easier. Create alarm rules and notification schedules with our new graphical interface so the right personnel work as efficiently as possible.
Design a desktop for how you like to work
You can customize and save desktops to fit your precise style of working. Build a control-room style interface by adding gauges and data critical to your operations. Supervisors and managers will appreciate our new dashboard where you can see the most important information in one window that includes recent alarm details and status of your RTUs.
Save as many interfaces as you like
Once you have organized your desktop the way you like it, save it and reopen the saved windows anytime you log in. If you need monthly reports, set that window up once and save it so you can open it for your monthly reporting.
Access your information anywhere
Our use of advanced programming techniques produces a convenient and cohesive interface that works with a large monitor, desktop, tablet, and smartphone. The new portal also offers a "classic view" that incorporates all the modern conveniences of the new 123SCADA site, but with the same menu organization as the site you have used before.
No software to install or additional fees to pay
There is no software to install or software licenses necessary with 123SCADA.com, so you can take full advantage of this completely new interface. There are no additional fees or charges to use our updated web portal.
These are just a few of the features 123SCADA.com will offer. If you can't wait to learn more and try it out, be sure to take part in our beta testers program. While testing is underway you can offer feedback on the development of 123SCADA.com. A few slots are still left. For access, contact your Regional Sales Manager.
Don't forget to stop by our booth (3101) at WEFTEC. We'll be happy to share more information on everything this exciting new portal will offer.

Information Allows Utility to 
Optimize Repair Strategy
The City of Frankfort, Kentucky serves more than 27,000 people and processes over 7 million gallons of sewage per day. Over 235 miles of sewer lines and 48 pump stations transport the waste to the plant. When it rains, the city has a combined sewer overflow system and a wet weather detention facility for excess flow. Pump stations can be overwhelmed after a heavy rainfall because of hilly terrain. Detailed information and reliable monitoring of each pump station are essential to intercept problems following heavy rain.
Downtown Frankfort, Kentucky. Source: Wikipedia

Frankfort Collection Systems deputy director Bob Peterson says Mission system data provides the detail they need to react quickly to overflows. Before 2003, the treatment plant and 25 pump stations were fitted with autodialers that took up to15 minutes to report status information.
"The autodialers would call us and give us an update but that's really all it was doing for us," Peterson explained. "We were looking for something that was much more reliable and provided the information in real-time."
Peterson's first project was to replace the outdated monitoring system. Management evaluated a traditional remote SCADA system with private radios as well as a satellite-based system. Those options were too expensive and did not provide what the city needed.  "Nextel was our cell phone provider at the time. Representatives introduced us to Mission and that is how we learned of the system nearly a decade ago," explained Peterson.
Bob Peterson stands next to one of the city's 55 pump stations. Photo Credit: Bob Peterson
Peterson says he initially thought a telemetry system replacement could take several years. The original budget for hardware and startup on 55 stations was $875,000. Mission RTUs were installed on all stations in operation at the time for less than $200,000.
"The Mission system has been working very, very well," Peterson explains. "The guys that work with the pumps were not too excited about it because they thought it was going to track their work progress. Now they use it as a tool. Our electrician studies the system. When there is a problem with a pump he refers to the Mission system to determine what is happening."
Pump data helps the electrician remotely diagnose a pump station issue and come prepared to the site with the tools needed to fix the problem. "Having more data has saved us from making two trips every time something is malfunctioning," Peterson explains.
Pump runtime and start reports are used to determine if pumps are short-cycling or running longer than normal. Personnel compare flow and pump runtimes to verify the numbers are optimal at each station. Team members use the desktop and mobile interfaces to view the Mission portal and have tablets in the field to view data when visiting a station. Rainfall data is used to study inflow and infiltration issues. This is especially important when a rainfall follows a dry spell. Runtime variance reports help staff pinpoint major fluctuations.
"We use the data quite extensively to identify where our worst problems are," Peterson explains. "It helps us to schedule and prioritize our improvement projects, whether it's rebuilding a pump station or doing an inflow and infiltration reduction project."
The Mission system successfully notifies Peterson of excessive pump starts so they can be fixed before there is a failure. Prior to Mission, staff members only knew there was a pump problem if someone found it during a routine station visit. The system has also saved on power bills.
"The Mission system has also helped us with power usage discrepancies with the power company," Peterson explains. "They used to tell us that we must have been having problems with the pumps. We are able to monitor the power and go back to the power company with data that shows how the power is fluctuating. That has saved us money from a power usage standpoint."  
Mission Also Helps Frankfort Distillers Save Money 

The City of Frankfort
A tour group samples alcohol at Buffalo Trace Distillery. Copyright: Kristie Wooldridge (Sazerac Company)/Buffalo Trace Distillery.
works with special customers like the Buffalo Trace Distillery and the Jim Beam bottling facility. The majority of the water used to make alcohol is placed in the bottle. In other words, there is very little waste. Most often sewer is billed based on water usage. Alcohol contains a high percentage of water. It would be inaccurate to bill for sewage based on water usage at these facilities because it's not the typical ratio. The flow readings allow Frankfort to bill distilleries in a more equitable manner because it is based on actual wastewater output.

Haven for Hikers Transforms 
into a Paradise for Divers
Most of us don't think of a hikers' haven to be the same place as a divers' paradise, but in Styria, Austria, the two merge making it a tourist destination with different attractions throughout the year. It's a place that offers majestic mountain scenery, high elevation hiking trails, and a natural transformation found only in a few places around the world. This aquatic phenomenon occurs during the spring and summer, transforming the area into a crystal ­clear underwater world for avid divers. During this time, divers and tourists flock to Styria at the edge of the Hochschwab Mountains to visit the breathtaking emerald-colored lake. The temporary lake gets its color from the submerged grass and foliage. Imagine what would be fully occupied park benches immersed in water with schools of fish darting around. Walking trails and bridges remain untouched creating a haunting, yet magical underwater cosmos one would usually see in an aquarium. In fall and winter, hikers visit the Hochschwab Mountains for its high elevation and countryside beauty. This surreal attraction is called Grüner See or Green Lake.
Grüner See. Copyright: Hochsteiermark / Heinz Toperczer

Snowmelt from the Hochschwab Mountains collects in the closed basin to form what is known as an ephemeral (temporary) lake. As melted snow trickles down the mountain, water rises to a depth of nearly 30 feet. The annual underwater park provides a unique opportunity for high altitude scuba divers and photographers to get a glimpse of an unusual world. Once the water recedes in the fall, the area becomes an immense park with walking trails and incredible scenery which attracts sightseers through the fall and winter.
Grüner See. Copyright: Steiermark Tourismus / Michael Weberberger

Ephemeral lakes have occurred since prehistoric times and play a significant role in the survival of wildlife that occupies these areas. These bodies of water are not just lakes. They can be rivers, springs, ponds, and even wetlands. Animals of all types have adapted over time to the fleeting aquatic environments and survived when water becomes scarce. Humans also rely heavily on these transitory sources of water in various parts of the world.  There are ephemeral bodies of water in the United States. Mystic Lake in California is one of them.  A significant amount of surface drinking water in the U.S. is provided by these intermittent, ephemeral, and headwater streams. According to the Environmental Protection Agency (EPA) over one-third of the total U.S. population gets some or all of their drinking water from public water systems that rely on intermittent water resources.

"Empty your mind, be formless, shapeless - like water." ~Bruce Lee 
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