Andrea, Case Manager in the
supportive affordable housing program, describes her job as: "giving families the support they need to better themselves, become more independent, and improve the lives of their children."
Andrea works with families living in FamilyAid Boston's supportive affordable housing units to help them build the life skills they will need to be independent. Andrea's motto is "This is real life." Her families know that she is always there to support them and celebrate their victories, no matter how small they may seem. Andrea cheers on the families who secure affordable childcare, keep up-to-date on their bills and rent, and put money into their savings accounts. She knows that these skills can mean the difference between a family returning to homelessness and remaining housed.
Andrea believes that "everyone should have the opportunity to reach their highest potential." This can mean different things for each family. Some families are working toward goals like home ownership, while others might need ongoing support to handle challenges like chronic medical or mental health issues. Although each case is different, Andrea says: "The goal with every family is sustainability: making sure that families remain housed and do not fall back into homelessness."
Andrea knows the steep climb that families face as they work to overcome homelessness. Every day, she sees her clients striving for a better future. That, she says, makes her job worthwhile: "I will do anything I can to make a difference in someone's life. Sometimes people need that extra push and support to make a change for the better. That is what I'm here for."
One of Andrea's greatest achievements while working with families at FamilyAid Boston was securing stable affordable housing for seven families in just one month: "This all happened around Mother's Day. To be able to say 'Happy Mother's Day, you have a home' was the best part of my year!"