TICO is Ontario's travel regulator. We oversee travel agencies, booking websites and tour operators in Ontario. We inform consumers about the consumer protection available when booking travel.

CTV News: Ontario family loses $17,500 to online ticket scam

An Ontario family’s dream trip turned into a nightmare when they discovered their airline tickets were fake.

After purchasing what they thought were discounted tickets through social media, they were out $17,500.

When buying travel online or through social media, always be cautious.

Click here to view the news clip.

Comparing consumer protection: Travel Industry Council of Ontario and the Air Passenger Protection Regulations

Get travel-ready with peace of mind! Check out our latest blog comparing TICO’s consumer protection for travellers and the Air Passenger Protection Regulations for flights to, from and within Canada.

Know your rights, stay protected and travel smarter!

Here's what you need to know.