UPDATES FROM FALLON HEALTH - April 2025

Our commitment is to our members

At Fallon Health, we build our products and benefits for your clients, so that they can receive the care and benefits they deserve. And we know that one size doesn’t fit all. If their needs change, we have a variety of plan options they can choose from. Because we’re committed to providing care and coverage that goes further.


The health and well-being of our communities is also very important to us. For example, we’ve consistently supported programs that work to increase access to food. And recently, we collaborated with NBC Boston on 4 Health Minute videos so that we could share valuable information on health topics that are important to older adults and family caregivers.


The minute-long conversations are between NBC Boston’s Hannah Donnelly and Dr. Lora Council, our Chief Medical Officer. The subjects they cover include preventing slips and falls, caring for the caregiver, how to take medications safely, and what to do when you come home from the hospital.


You can watch all 4 videos on our YouTube channel. I hope you’ll share them with your clients, as well as your friends and family. 


Sincerely,

Deb Daviau

VP of Medicare and Executive Director of NaviCare

Shout out to our top 5 performing brokers!

We're so grateful for the partnership we have with you, our brokers. Congratulations and a big thank you to these top 5 performing brokers from 2024:


  1. Keith Aubin, Integrity Medicare Advisors
  2. Doug Stairs, Integrity Medicare Advisors
  3. Rachel Williamson, American Senior Benefits
  4. Cole Stairs, Integrity Medicare Advisors
  5. Pasquale Lanni, Integrity Medicare Advisors

Important reminders about our NaviCare® plans

What's new with the Save Now card

Each NaviCare SCO and HMO SNP member receives a Save Now card. The card is preloaded each calendar quarter (Jan. 1, April 1, July 1, and Oct. 1) with money to buy health and care items. NaviCare members can buy items in participating stores or place an order by phone or online, with free shipping.


New in 2025: Some NaviCare members may qualify to use a portion of their Save Now funds to buy groceries.


Each calendar quarter, qualified NaviCare members will be able to use up to $100 of their Save Now card funds to purchase healthy food. Food items can be purchased by phone or online with free shipping, or at participating stores like CVS, Shaws, Star Market, and Walgreens.


This benefit provides flexibility in how some members can use their Save Now card dollars; it doesn’t provide additional money on the Save Now card. This benefit is only for qualified members who have certain chronic conditions. Not all members qualify. Members who want to find out if they’re eligible for this benefit can call their Fallon Health Navigator.

When can your clients enroll in a NaviCare plan?

In 2025, your clients can enroll in NaviCare SCO and NaviCare HMO SNP any time, all year long. Their coverage will begin on the first day of the month after they enroll.

Stay connected with Fallon Health

Contact us

Our easy-to-reach Broker Relations team is available to you at every stage of the sales process. We can provide you with personalized support over the phone Monday–Friday, 8:30 a.m.–5:00 p.m.

1-844-848-4931


You can also reach us by email: MedicareSalesBrokers@fallonhealth.org

Check out our website

Especially our broker webpages. They're full of helpful information.

Streamline your Fallon Health enrollments

Use SunFire. It makes the process easier.

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