Managed Care Minute
February 2021 Volume 24
We have made some recent access changes to the MCCFL Client Portal  Effective immediately, we are implementing individual access to the portal instead of the single log in per facility. Please email your liaison or to initiate an individual log in. You will then receive an email from ‘’ with the subject ‘portal access’.  The email will contain a link for you to create your own unique login credentials.  
Florida Managed Medicaid Transportation
It’s always great when we can save a few dollars by utilizing the benefits offered to our Managed Medicaid residents.  We often forget that they have a FREE transportation benefit that we can use to transport them to and from doctor appointments. Each Managed Care Organization has preferred vendors that you must use for this FREE benefit. Please see the list below. Also, note that most transportation must be set up at least 72 hours in advance. When you call you will need the resident’s demographic information, along with their Managed Medicaid member ID and where they are going for the appointment- they may also ask what diagnosis is associated with the appointment. As always, please reach out to your MCCFL liaison if you have any questions or need any support.
Webinar's hosted by MCCFL
  • NOMNC's and Appeals: Come learn about NOMNC's 101 and QIO appeals hosted by Nanette Johnson Smith.
  • Direct Admissions: Hint and tips on how to handle Manage Care admission from another setting than the hospital hosted by Regina Wild.
Reach out to your Managed Care Liaison to get links to join webinars!
Housekeeping items...
  • We suggest as a best practice to re-validate all Medicare verification's on ALL skilled members on the 1st and 15th of the month to catch potential payer changes.
  • When reviewing fax authorizations ensure to verify dates of service are correct and authorization is for your provider.
  • When employees are no longer employed by a facility, please remember to remove their access to insurance portals.This practice will assist in keeping the facility HIPAA compliant.