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SEC's System Operations Center Team (SOC) provides continual coverage 24 hours a day, seven days of the week for SEC members and employees. The team’s diligent work ensures quick response to member outages, safety issues and after-hours concerns.
The primary purpose of SOC is to monitor for outages and coordinate outage restoration for our members by detecting, locating and isolating the outage. The SOC Team utilizes a two-way communication system that allows operators to communicate with meters placed throughout our system, in addition to member call-ins, which can provide information about the outage.
The SOC Team coordinates with SEC lineworkers, apparatus staff and, if needed, contract crews, to make needed repairs and restore power as quickly and safely as possible.
Meet the team behind the scenes! We appreciate these unsung heroes, as they work day and night to monitor the system and manage outage restoration.
SEC’s System Operations Center Team, front row from left, System Operator Sara Reid and System Engineer-System Operations and Protection Kim LaTulipe. Back row from left, System Operators Kerry Banton, Erin Morgan and Jackie Gilbert.
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