Multi-Factor Authentication Coming Soon to HMIS!

Beginning March 3rd, HMIS will be integrating multi-factor authentication for all user logins. When logging in, users will be prompted to submit a one-time passcode sent to either the cell number or email address on file for the account. This decision was made to better protect the individuals we serve by adding yet another layer of security to the sensitive details we collect.

We encourage all users to review their HMIS Contact Information during the month of February and ensure their phone numbers are up to date, otherwise they may experience difficulties accessing their account once MFA is activated.

To review and change your HMIS Contact Information, to go "MY CASWORTHY" > "My Info" > verify your info > "Save".

The cell number used for your account does not need to be a work-provided number, and it will not be used to contact you other than providing you with the one-time passcode. The numbers saved to your account will not be shown anywhere in HMIS, nor will they be included in HMIS User Lists requested for internal audits.

If you do not have a mobile phone capable of receiving text messages, or for other reasons will not be able to accept work-related text messages, the Cell Phone text-box should be left blank, and your account will default to sending the authentication code to your email on file. Once a login is successfully authenticated, the device will be registered for 14 days.

The official date for this update will be Monday, March 3rd. We will send reminders in the coming weeks to give due warning beforehand.

2025 Point-in-Time/Housing Inventory Count

The HMIS Team would like to thank all of our agencies for their hard work and cooperation in submitting their PIT/HIC Reports over the past couple of weeks. Your contributions to these counts will assist our community in estimating current needs, securing funding, and addressing gaps in services. We look forward to the valuable insights this year's data will bring our system.

System Performance Measures On Hold

At HUD's request the opening of the System Performance Measures reporting period is on hold. More details will be provided as we receive them.

HMIS Team

VP of Transformational Services | David Huete

HMIS Director | Nina Gall

HMIS Business Systems Analyst | Jenni Hernandez

HMIS Security & Compliance Specialist | Ashley Boyer

HMIS Training Coordinator | Gloria Collins

HMIS Systems Administrator | Spencer Walker

HMIS Database Administrator| Villian Asong

HMIS Data Analyst | Jose Marines

HMIS Application Support Specialist | James Moses

HMIS Senior Data Analyst | Lori Stewart

HMIS Data Quality Analyst | Tracie Dixon

Why am I receiving this email?

If you are receiving this email, it is because you either have an active San Antonio/Bexar County HMIS account, or you are designated as an important point-of-contact for HMIS-related updates. As an HMIS User, it is important for you to stay up-to-date on all major updates regarding the database.

We ask that you do not Unsubscribe from these alerts as long as you use HMIS.

If you believe this description no longer applies to you, please submit a ticket to HMIS.Support@Havenforhope.org to request your account be deactivated.

(Our Contact lists are uploaded on a monthly basis, so please allow time to account for this.)