First-ever Probation Officer Academy class reports for duty after graduation
On February 7th, the Massachusetts Probation Service welcomed its first class of graduates from its newly established Probation Officer Academy. The 27 new Probation Officers received their badges in front of friends and family during a ceremony at the Massachusetts Training and Operations Center in Clinton.
The POs reported to duty at 21 courts across eight of the Commonwealth’s 14 counties. “We have never done anything like this,” Commissioner Pamerson Ifill said. “It represents the beginning of a new era of how we go about incorporating and building the culture that we believe can make a difference in changing the trajectories of the people that we work with every day.”
Chief Justice Heidi E. Brieger, Court Administrator Thomas G. Ambrosino, and Commissioner Ifill addressed the new officers, offering words of congratulations and encouragement as they embarked on their new duties. This class was one of the most diverse group of new Probation Officers in MPS history.
“I know that diversity is under attack in some quarters,” said Court Administrator Ambrosino. “But, for us in the Trial Court, it is a core value. It is something to which the Chief Justice and I are entirely committed.”
The graduation featured a performance by the Massachusetts Department of Correction Bagpipe Group, the Trial Court Honor Guard, and a rendition of the National Anthem by Brockton District Court Probation Officer Linda Santos.
The two-week academy included foundational training in key areas such as:
✔ Legal principles, including a mock courtroom experience
✔ Evidence-based practices
✔ Dispute interventions and verbal de-escalation
✔ Conflict resolution, officer safety, and disengagement tactics
Training does not end with the academy. “The new Probation Officers will continue to attend trainings over the next six months," said MPS Training Unit Program Manager James Hotaling.
“These trainings include risk, need, and responsivity principles, case planning, treatment fundamentals, dispute resolution, trauma-informed practices, extended mock trial experiences, and many more programs designed to enhance their skillset.”
Building on their new skills and training, these new Probation Officers are poised to navigate the challenges ahead and support safer communities across the Commonwealth.
Thank you to MPS Director of Communications and Spokesperson Coria Holland for submitting this story.
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