February / 5 / 2018
Dear Forest Hills Family and Friends,

As I'm sure you are aware, this flu season is hitting the country pretty hard. If you have a cold or the flu, please refrain from visiting Forest Hills. Although all of our residents have received the flu shot, the elderly population is very vulnerable to the flu and we must take extra precautions. Thank you for understanding and respecting this request.

In exciting news, our gym upgrade and the new paint are looking great! To complement our new space, we have already launched our Wellness Program. This new program is an exercise program, designed by a physical therapist after an initial evaluation. The program is tailored to each resident and includes cardio, strengthening and balance exercises. We are excited to offer this program in an effort to assist our residents in remaining active and healthy. After their therapy is complete, a resident can come down to the gym as often as they like and workout on their own.

I want to send out a big "thank you" to all our residents who assisted Karen Fryer with linen inventory and retrieval in January. Karen visited every apartment in Assisted Living and every bedroom in the Health Care Center and removed all excess linens. All items were included in our January inventory count, which resulted in approximately $1,200 in savings! We anticipate repeating this linen inventory every quarter.

Finally, as you may know, Glenda Theodore retired in December after 13 years of service at Forest Hills. We will certainly miss her around here! I am happy to introduce Gail Green, who has 20 years of experience in our industry and has taken Glenda's place. She has has already proven to be the perfect fit for Forest Hills -- her smile and determination to please make her a delight to have on our team! Please help me welcome Gail to our Forest Hills family.

Sending my warm regards,  

Mary Savoy, RN, MS, LNHA
Executive Director and Administrator 
Forest Hills of DC & Forest Side Memory Care  
In This Issue
New Medicare Cards, Coming in 2018

New Medicare cards and numbers (MBI) will be mailed to Medicare beneficiaries over a 12-month period, beginning in April 2018. The Forest Hills Accounting office will need copies of your new cards as they are received, so please keep us updated. For more information, visit the CMS website here.
Updated Health Insurance Cards: Check your Mail

Please watch your mail for updated health insurance cards, which should have arrived in January from your health insurance provider. Forest Hills needs a copy of the new cards for our files. This request is separate from your new Medicare cards. If you have any questions, please contact us.
Forest Hills Emergency Preparedness
Family Council Meeting

The Forest Hills Emergency Preparedness Committee has been working hard on our new comprehensive Emergency Preparedness Program. This program outlines how we would respond in various emergency situations. We would like to share the results of their hard work with the Forest Hills Friends and Families. Please join us for a Family Council Meeting on Thursday, March 8th at 6:30pm to learn more.

In the meantime, it is important that we are always prepared for emergency situations. Please take a moment to read the Residents' Response to Fire Alarms document here.
Spotlight on CUA Nursing Students
Reflections from Community Health training

For the past five years, in our enduring commitment to develop the healthcare workforce, Forest Hills has welcomed nursing students from the Catholic University of America. Students are exposed to all facets of our services, and the benefits they gain are evident in the reflections they submit. Over the next few newsletters, we will share with you excerpts from those reflections, with permission from the students:

"I was assigned a resident who had some memory problems and trouble finding her words when having a conversation...However, she was very kind and made lots of jokes! She even helped me bring another resident to her room and calm her nerves as well. Later on, at the ice cream social, myself and the other nursing students performed for the residents by singing and dancing and they really enjoyed it. Overall, I'd say that originally, I was kind of hesitant about going to a retirement community since I was unsure of what to expect but seeing Forest Hills, I found a new respect for places like that and had a great time."
February Life Enrichment Programs at a Glance
Highlights from the upcoming month

Tue., February 6th
10:30am - Music Trivia with Jerry Roman (LNG)
Fri., February 9th
10:30am - Pie and Coffee in the Deli & Gift Shop
Sat., February 10th
10:30am - Interactive Music Circle, District Music Academy (AH)
Tue., February 13th
2:00pm - Sheridan Student Choir (AH)
Wed., February 14th
10:30am - Animal Lovers Petting Zoo (Rehab Room)
2:30pm - Wine & Chocolate Tasting & Pairing (LNG)
3:00pm - Ash Wednesday, Distribution of Ashes followed by Catholic Communion with Deacon Leo Flynn (AH)
Mon., February 19th
10:30am - Art Lecture with Joey Manlapaz (LIB)
Thu., February 22nd
10:30am - Robert Jenner: The Life of Benjamin Banneker (DR-1)
Sun., February 25th
3:30pm - Tea Social & Trivia with Latifah (DR-1)
Wed., February 28th
10:30am - Editorials & Discussion with Lenore, NY Times (LIB)


(CR) Conference Room (AH) Assembly Hall
(DR-1) Day Room, 1st floor (LL) Lower Level
(LIB) Library (LNG) Lounge

December 2017 Ceca Award Winner
Jean-Michel Noutat

Congratulations to Jean-Michel Noutat on winning the December 2017 Ceca Award! Last month we celebrated the award at Forest Hills with some of the nice things residents and peers had to say:

"I witnessed Jean with a resident who is often restless, but thrives in one-on-one interactions. Jean brought him to a music program and quickly noticed the resident did not want to stay. Jean told him in a very soothing voice, "that's okay we can walk around" and he began pointing out the Christmas tree and holiday displays. He talked with the resident as he moved quietly down the hall, as if to make the walk last as long as the resident needed it to. Jean's compassion and understanding for resident-centered care shone through in this interaction."

"Since Jean has started at Forest Hills, he has shown the characteristic of professionalism to the utmost. His enthusiasm for doing the right thing the first time makes him stand out among his coworkers. Being a new RN, he never hesitates to ask questions, only to ensure that he is doing it the right way. He uses best practices to perform his daily nursing duties. He comes to senior nurses for their advice. He is concerned about improving the quality of care he provides for the residents. During the recent DOH survey, he asked for guidance in performing a treatment and medication pass. He even came in early one day to prepare. His respect and compassion for the dignity of the residents shines in all that he does. Whether he is administering medications or assisting with a transfer, he recognizes the infinite worth of each individual, caring for each one as a whole person, and treating each individual with the highest professionalism and dignity. He demonstrates commitment to the team and to getting the job done every day by taking pride in his work. He speaks softly to coworkers when assigning duties and always leads by example. He genuinely and deeply cares about others, demonstrating a high degree of compassion for his residents and coworkers."

Thank you, Jean-Michel, for all you do for our residents and our community!

Click to learn more about Ceca Awards
Support Forest Hills
Forest Hills of DC is a not-for-profit organization, committed to providing all the essential services needed for a supportive journey from retirement through the end of life. Your gift is tax deductible to the extent provided by law as a charitable contribution. We appreciate your support of our organization.
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