February | 2020
North Sound Base Operations Support Contract - Whidbey Island, WA
Naval Air Station Whidbey Island, WA & Naval Station Everett Update:

This winter, the Skookum team successfully completed over 10,000 service tickets across facilities, utilities, transportation and environmental business lines. This entire effort is focused in support of our customer’s mission – aircraft, ships and crews ready for deployment. 

During the winter months, it is easy to get behind with disruptive events – like the January snowstorm where 30 technicians worked around the clock to keep the airfield (50 acres of concrete), roads, and sidewalks clear. However, the Skookum team has stayed on pace with the workload and successfully met the mission. 

We did have unique challenges in play which required innovation and persistence from our Techs and Leaders:

The $20B Challenge - “Plating over” the aircraft retractable arresting gear system, known as BAK-14.  

The BAK-14 is a cable system used to hook crippled jet aircraft preventing them from running off the end of the runway. The BAK-14 was not reliable, potentially impacting aircraft totaling $20B and the Skookum Mechanical Shop spent major time maintaining the system. Our customer challenged us to fix the problem . Over the course of 6-months, the Skookum Mechanical Shop on December 24 successfully “plated over” the BAK-14 as seen in the photo above.

The $2M Logistics challenge – quickly finding the right part from the right vendor at the right price. 

Skookum has done a great job automating the work management process using mobile MAXIMO. However, “procuring $2M repair parts” annually at NSBOSC has remained in the 19 th century with paper forms.  Based on employee surveys, this is the #1 process needed for improvement. Starting in early January, a project was initiated that is intended to dramatically improve procuring parts. Electronic catalog with “Amazon like” searches to find the right part, core vendors are being “signed up” for this electronic catalog with better discounts which will improve getting parts to our technicians faster.  

Some of the key Skookum personnel who helped make these projects successful are shown below:
Brian Yates.
From left to right: Mike Harris, Stan Mosley, Dayne Muscutt, Wiliam Yates.
"They are doing great work and enjoy taking care of our Warfighters." DPW, Fort Riley Shops Manager, KS

Following a base-wide safety inspection by the Coast Guard safety team, the team "made multiple mentions of how impressed they were with how well the facilities were maintained." Coast Guard Facility Officer, Curtis Ba y, MD

"The Skookum employees did an exceptional job. Thank you to the electrical team." Army ICE comment, Fort Lee, VA

"Skookum went above and beyond in adding more pumping capacity to mitigate flooding at the Dugualla Bay area." Public Works Manager, Whidbey Island, WA
Robert Reinke , Janitorial Lead, Bremerton, WA
Nominated By: Teofilo Cabasada

Robert is always pleasant to work with, always keeping up the supplies in the warehouse, and he is helpful no matter what. There are times that we need extra help and Robert is always there to lend a hand, listen to us and resolve issues as soon as possible. Robert’s work ethic, trustworthiness and attendance are excellent. Robert is a great asset to Skookum, he takes pride in his assigned tasks and completes them with dignity.
Rick Resentez,
Janitor, JBLM, WA
Nominated By: Tom Whipple

"I want to say thank you very much for the speedy clean up job Rick did at our fire station 103. Rick did a beyond professional job. We had an industrial hygienist come by today to monitor the affected area and it was completely dry. Rick was able to vacuum and clean the water-soaked carpet with no disruption to the fire staff at station 103.
Thanks again for a great job! Please give Rick kudos for a job well done."

-Joe Groeser, Captain, Fire Station 103
Cory Geddes, Floor Crew Supervisor, Bremerton, WA
Nominated By: Michele Murray

"Mr. Cory Geddes noticed a roof leaking into a room full of computers and electronics. This is one of 2 main administrative buildings located at PSNS and is heavily reliant on electronic communication and technology. His immediate call to action and attempts to prevent additional water leakage from further damaging these electronics has been noticed by many. 
I am personally grateful for his quick response and service to a degree that leaves me at a loss for words. Had it not been resolved, the impacts could have been catastrophic.
We truly appreciate his efforts for a job well done!"
-Hayley Bradshaw

Kim Gentowski, HR Assistant, Home Office
Nominated By: Drew Mikel

Kim's dedication and support of our operations have been invaluable. She routinely goes above and beyond the call of duty in assisting us with the onboard processing of new hires and promotions. Her attention to detail and ability to seamlessly navigate multiple departments helps expedite the process and consistently makes for a smooth start date. 

Thank you, Kim, for your commitment and dedication to our team.
We love recognizing our employees! So much so that every week an employee wins the Skookum President’s Excellence Award! Each Excellence Award recipient is selected by our President/CEO and awarded a Skookum Excellence pin along with $100 check prize.
Don't forget, nominations are open for the Volunteer of the Year Award until March 3rd. Click HERE to vote now!
Skookum proudly operates in twelve states across the nation plus Washington D.C.