Have you noticed several duplicate names in your Wintix database? They aren't just taking up space in your database. They are a valuable asset and should be treated as such. These are people who have already bought tickets to your events - at least once. You already know to use them for email blasts, social marketing and promotions. So, when is the last time you cleaned up and updated y our customer list?

Over the next couple of months, we will give you some tried and true tips on mailing list maintenance. 

First, let's start with a basic task - getting rid of duplicate entries. 

One customer may have several records that differ slightly. Maybe the address is "St." in one record and "Street" in another. 

That person could be getting multiple emails or flyers from you and get annoyed, instead of getting a ticket. Even worse, if they could be getting no news from you at all if the address isn't in a valid format. That could seriously impact the bottom line.

Learn how to remove duplicate records

Learn how to merge duplicate records

Want a refresher course on some of the cool, valuable features of the software like reporting? Do you have new staff trying to learn their way around the software?

Or maybe you've just been doing things the same way in Wintix for a long time and want to know if there are better or more efficient ways to do what you need to do. 

• Get some dedicated one-on-one training. You can schedule 1/2 hour or 1 hour training sessions with one of our expert technicians. Call Diane at 831-583-0641, email info@centerstage.com or tell us what you want on this quick online form.
• Did you know there is a Wintix User Tutorial on our Help Desk? It provides step-by-step instructions on building and editing a show, selling regular tickets and season passes, and running daily sales reports and credit card logs.