|"Like a band of gypsies,
Willie Nelson tickets go down the Webtix highway"
Willie might not sing those exact words but the hard-working box office pros at
Michiana Events Center
(MEC) might be excused for getting the lyrics mixed up.
MEC knew that when tickets for this musical legend went on sale, there would be massive amounts of traffic on their Webtix site. So we worked with them to increase the server capacity to make the spike in ticket sales roll quickly and smoothly down the road.
"There didn't seem to be any web order problems," said Gina Sawmiller, MEC call center manager. "Typically, people call and tell us internet is just spinning. Maybe they put in the wrong credit card, or maybe they picked seats at the same time as someone else. It was just minimal."
You can see the spike in traffic on the two servers used in the charts below:
"Over 1,100 tickets sold from 10:00 to 11:00, over 82% of them by Webtix, and absolutely no complaints about the server!" added Phil Heyerly, vice president, Blue Gate Hospitality Group.
Let us rev up the servers for your big ticket sale crunch!
Got a big event coming up? Let us know so we can help you and your patrons have an easy, pleasant experience by gearing up the servers for the time those tickets go on sale. Contact firstname.lastname@example.org or call Diane at 831-583-0641.