2026
New CDPHE Data Is In — and It Confirms What Home Care Managers Need Most in 2026
The Colorado Department of Public Health & Environment (CDPHE) has released its Top 10 Cited Deficiencies for Home Care Agencies, based on surveys conducted July 1, 2024 – June 30, 2025. [Note: Home Health data is not available as of this writing and therefore is excluded from the analysis - (https://cdphe.colorado.gov/engage-us)].
The findings are clear:
Most deficiencies are not clinical failures — they are documentation, oversight, and compliance system gaps.
The most frequently cited areas include:
- Emergency preparedness risk assessments
- Incomplete personnel and consumer records
- Missed or undocumented supervisory visits
- Manager qualification and training gaps
- Weak or inactive Quality Management Programs (QMPs)
The results are telling — and reassuring.
Most deficiencies are not related to the quality of care being provided. Instead, they point to gaps in:
- documentation and recordkeeping
- supervisory oversight
- administrator and manager training
- emergency preparedness planning
- quality management program (QMP) implementation
In other words, agencies are being cited not for what they do, but for how well they can demonstrate compliance.
To help agencies respond proactively, CHC translated this new CDPHE data into practical, survey-ready tools — including a Top 10 Deficiency Prevention Checklist, a training alignment crosswalk, and a QMP + Annual Organizational Evaluation (AOE) framework — all mapped directly to Colorado regulations.
These tools reflect exactly what surveyors are looking for right now.
🚨 Introducing: Basic 8 Refresher – Administrator / Manager Compliance Foundations (Post-Licensure)
The Basic 8 Refresher course was created specifically for experienced administrators, alternates, and managers working in licensed home care agencies.
This program is not introductory.
It is a compliance refresh — designed to:
- reinforce regulatory literacy
- strengthen survey readiness
- reconnect daily operations to documentation requirements
- address the same compliance areas most frequently cited by CDPHE
The course maintains its direct tie to Annual Organizational Evaluation (AOE) and Quality Management Program (QMP) requirements, making it an ideal fit for annual training, leadership refreshers, and survey preparation.
As CDPHE’s latest data confirms, strong systems — not just good intentions — are what protect agencies during survey.
The Basic 8 Refresher helps ensure those systems are in place.
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