Hello Members,
Thank you for your continued support of First Community Credit Union.
I would like to share with you some of the questions that we have received, along with answers to help you better understand how the upcoming conversion will affect everyone. Here we go:
When will the changes take place?
Our conversion will take place on
May 31, 2019
. Some services will be unavailable on both May 31 and June 1. We will provide more information in the coming weeks, including a detailed schedule showing when some services will be temporarily unavailable.
Will my account number change?
No, your account number will remain the same.
Do I need to get a different debit card?
No, your debit card will not change and all current debit cards will continue to work normally.
Do I need to order different checks?
No, your checks and our routing number will not change. Please continue to use your existing checks.
Do I need to notify my payroll or SSI about the conversion?
No, all direct deposits will continue to be processed without interruptions.
Do I need to notify companies that withdraw money from my account?
No, all electronic withdrawals will continue to be processed as normal.
Will I be able to download information into Quicken?
Yes, our new home banking product will support integration with Quicken, Quickbooks, and Mint after the conversion is complete.
We want this process to go as smoothly as possible and in order to make that happen, we need your current contact information. Please use the button below to update your email address with us. This information will be used to notify you of our progress moving forward. On the day of the conversion, we will post updates on our website and we will email updates as services become available. So having your most current information is very important if you want the latest news.
You can also use the button at the bottom of our We Heard You page to ask anything about the conversion or the operation of the credit union in general. They come directly to me, and I really do read them. I look forward to hearing from you!
Jack Gill
President/CEO