April 2023
The Urgency of Community Pharmacy
I heard this quote for the first time watching the movie titled “Imitation Game”, a movie about the life of Alan Turing, the father of Artificial Intelligence (AI). This quote reflects us—community pharmacists—practitioners that others may have undervalued, lessened our impact on patient outcomes, and limited their perceptions of us as only product distributors. And yet... click HERE to read the rest of the story.
Randy McDonough, PharmD, MS, BCGP, BCPS, FAPhA
Director of Practice Transformation
Flip the Pharmacy
Tyson Drug Company Shares its Successes with other Community Pharmacies
Chelsea Anderson, Chief Financial Officer, and Weston Humphreys, Chief Operations Officer, have been vital members of the Tyson Drugs team for over a decade. Together the two CPESN® Beacons explain how Tyson Drug Company, has successfully paired medication synchronization (Med Sync) with Parata® pharmacy automation systems to improve patient outcomes, lower costs, and create a better workplace culture.

Click HERE to read the rest of the feature story.
April Lineup
Workflow Wednesday Webinars available to ALL pharmacies!

Flip the Pharmacy supports multiple learning channels that provide for the development of all pharmacy team members. These channels are collectively known as Workflow Wednesdays.

Click HERE or the image to access the registration links and April 2023 topics for each session!

No webinars scheduled for Wednesday, April 12th
Best Practice Trends
Pharmacy Services Support Staff (PS3)
Max My Sync
To access Workflow Wednesdays program descriptions, click HERE.
March 2023 Workflow Wednesdays Recap >>

Click HERE or the image at the right to access the March 2023 Workflow Wednesdays Recap - including webinar replays and one-pagers!

ALL Workflow Wednesdays webinar recordings and one-pagers are publicly available at www.flipthepharmacy.com
To access the Workflow Wednesdays Toolkit, click HERE.
ICYMI - Flip the Pharmacy
Performance Dashboard
We encourage you to have a performance dashboard in a location so it is visible to pharmacy staff. The goal is to get all staff on board with knowing and owning the goals!

Click HERE to access the
Flip the Pharmacy Performance Dashboard.
CPESN®  Leaders Slated Candidates for
APhA Board of Trustees
Two CPESN® Leaders, Dr. Randy McDonough and Dr. Melissa McGivney, are slated for the APhA Board of Trustees for the 2023 campaign year. Voting begins March 25, 2023. Click here to learn more.
Randy is a founding member of the CPESN Iowa network and currently serves as a luminary for CPESN® Iowa, luminary expert for CPESN USA, and Director of Practice Transformation for Flip the Pharmacy. Click here for his bio.
Melissa is a founding member and board member for the Pennsylvania Pharmacists Care Network (the CPESN® Network in Pennsylvania) and is the Director of the Academia-CPESN Transformation (ACT) Pharmacy Collaborative. Click here for her bio.
CPESN® Beacons and PS3 Experts
in the Spotlight

Like their pharmacist-luminary counterparts, CPESN® Beacons are pharmacy technicians and support staff that are lighting the path for pharmacy staff to engage in practice transformation
CPESN® USA Beacons Meredy Ayers, Sirena Kalinski, and Amber Suthers were featured in a March America's Pharmacist article entitled, "Put Me In Coach." Click HERE to check it out.

CPESN® USA Beacon Tiffany Capps was featured in a April America's Pharmacist article entitled, "Leading the Way." Click HERE to check it out.

CPESN® USA Beacon Meredy Ayers' article entitled "Teamwork in the Pharmacy" was published in CPhT Connect. Click HERE to check it out.

CPESN® USA Beacon David Figg was featured on Catalyst Pharmacy Podcast entitled, "Amp Up your Operations." Click HERE to check it out.
To learn more and if you are interested in nominating or becoming a Beacon, please email Tiffany at [email protected] or Christine at [email protected]

Social Learning Communities
Get Connected with your Flip the Pharmacy Peers!

Pharmacy Services Support Staff (PS3):
This group was made FOR Pharmacy Services Support Staff BY Support Staff to learn and connect! Click HERE to join and engage with Support Staff Peers.
Max My Sync:
This group consists of Pharmacy Technicians, Pharmacists, Owners, and Support Staff helping each other to grow and maximize our Med Sync and adherence programs! Click HERE to join and engage.
Best of Flip the Pharmacy Social Media
Check out some of our favorite social media posts from the last couple weeks. We encourage you to get connected and join in the fun!
Don't forget to tag #FlipthePharmacy @CPFgrants @CPESN
Follow Us on Social Media!
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