May 2023
Now is the Time!
Before writing this column, I presented a webinar to ACT Pharmacy Collaborative. In my power point presentation, I provided information to show how DIR fees have increased substantially each year over the past three years.  In fact, between 2010 and 2020, CMS reported that retroactive DIR fees increased by a staggering 107,400%....
Click HERE to read the rest of the story.
Randy McDonough, PharmD, MS, BCGP, BCPS, FAPhA
Director of Practice Transformation
Flip the Pharmacy
Addressing Health Inequity and Improving Patient Engagement Through CHW Training and Local Connectedness
Community pharmacy owners, Mike and Chris Schweitzer, of Bedford Drug in Bedford, Iowa are leading the way to address Social Determinants of Health (SDoH) in their local community.

All across the country the impact Community Healthcare Workers (CHWs) in the community pharmacy practice setting has been significant. Their effectiveness includes improving health outcomes, reducing healthcare costs, and bridging the gap in health disparities. CHWs are critical to improving individual and community health through their ability to build trust and relationships and advocate for the most vulnerable patients.

Click HERE to read the rest of the feature story.
Hypertension Progression Change Package
Did you know May is High Blood Pressure Education month?

The Hypertension Progression focuses on utilizing chronic disease state management with hypertension medications to lay the groundwork for the Appointment Based Model by incorporating medication synchronization and longitudinal follow-up into the pharmacy workflow. 

Click HERE to access the
Flip the Pharmacy Hypertension Change Package

Click HERE to view and download the
Hypertension Follow-Up Guide
May Lineup
Workflow Wednesday Webinars available to ALL pharmacies!

Flip the Pharmacy supports multiple learning channels that provide for the development of all pharmacy team members. These channels are collectively known as Workflow Wednesdays.

Click HERE or the image to access the registration links and May 2023 topics for each session!

Best Practice Trends
Pharmacy Services Support Staff (PS3)
Max My Sync
To access Workflow Wednesdays program descriptions, click HERE.
Catch Up on Workflow Wednesdays Webinars >>
Click HERE or the image at the right to access the Flip the Pharmacy Content Library for Workflow Wednesdays webinar recordings and one-pagers!

ALL Flip the Pharmacy resources are publicly available at
To access the Workflow Wednesdays Toolkit, click HERE.
Social Learning Communities
Get Connected with your Flip the Pharmacy Peers!

Pharmacy Services Support Staff (PS3):
This group was made FOR Pharmacy Services Support Staff BY Support Staff to learn and connect! Click HERE to join and engage with Support Staff Peers.
Max My Sync:
This group consists of Pharmacy Technicians, Pharmacists, Owners, and Support Staff helping each other to grow and maximize our Med Sync and adherence programs! Click HERE to join and engage.
Best of Flip the Pharmacy Blog
Trial and Triumph: Making a Difference through Clinical Trial Recruitment

Click HERE to enjoy the blog post by Madison Keller, PharmD Candidate 2023 of Wilkes University Nesbitt School of Pharmacy

Jump in and share your thoughts via the Flip the Pharmacy Blog.

Best of Flip the Pharmacy Social Media
Check out some of our favorite social media posts from the last couple weeks. We encourage you to get connected and join in the fun!
Don't forget to tag #FlipthePharmacy @CPFgrants @CPESN
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