Flip the Pharmacy—Is it Working?

Now that we have completed a full two years of progressions, change packages, and coaching for our Cohort 1 pharmacies and finishing year one for Cohort 2, it is natural for one to ask if Flip the Pharmacy is working. Based on our data of e-care plans submitted, my answer to that question is unequivocally—YES! As we are all aware, the Flip the Pharmacy Coordinating Center had to make several timely adjustments in the progressions due to either market pressures (Opioids) or to the pandemic (Immunizations). Before the pandemic hit all of us as hard as it did...
Click here for the rest of the article. 
Randy McDonough, PharmD, MS, BCGP, BCPS, FAPhA
Director of Practice Transformation, Flip the Pharmacy
Flip the Pharmacy Cohort 3 Teams Announced

The Community Pharmacy Foundation announced the 15 awardee Practice Transformation Teams chosen to participate in the third round (Cohort 3: October 2021 – September 2023) of the Flip the Pharmacy program. These new teams will join the existing teams from Cohort 1 and Cohort 2 and 300 more participating pharmacies, pushing the total number of pharmacies actively engaged in practice transformation to over 1,000.

Congratulations to the following teams who were selected:
Team Central California
Team Florida
Team Iowa
Team Massachusetts
Team Minnesota
Team Nebraska
Team New Jersey
Team New York
Team North Carolina (Mutual)
Team Ohio
Team Pennsylvania
Team Texas
Team Utah
Team Wisconsin

To see the official announcement, click here.
Emerging with Resilience
While many small businesses crumbled during the COVID-19 pandemic, the team at Cave’s Drug leveraged the opportunity to provide patient care in remarkable new ways. For over 50 years, the independent pharmacy survived on simply filling prescriptions and offered limited clinical services. However, Ashley Bates, PharmD, faced the reality that her pharmacy’s longtime product-based reimbursement model was neither sustainable, nor reflective of the needs of her community. Now, Ashley is the Flip the Pharmacy Champion for Cave’s Drug and leads its practice transformation effort. She claims that her team has emerged from the pandemic stronger than ever... Click here for the rest of the article. 
Flip the Pharmacy
Change Packages & Best Practices

The Flip the Pharmacy Coordinating Center has created multiple, monthly change packages.
If you are participating in Flip the Pharmacy Cohort 1 or Cohort 2, then this is your Month 6 Change Package on Diabetes and Social Determinants of Health.

With this month's Change Package, we are going to focus on this workflow innovation:
  • Evaluate and implement opportunities to generate revenue related to diabetes services and develop a plan for workflow implementation. 

During the course of this progression, we have been focusing on our patients with diabetes and addressing social determinants of health with the goal of medication optimization. We have implemented several workflow innovations to help create processes in the pharmacy to ensure our efforts are sustainable. This month we will focus on putting it all together to take advantage of payer opportunities and new revenue streams. 

Click here or the image to check it out.
Flip the Pharmacy
Best Practices Webinar
Tuesday, September 14, 2021 from 1-2 p.m. EDT

Click here to register

Does your pharmacy or Flip the Pharmacy team have a best practice regarding diabetes care? Please email your ideas to:
Technology Solutions Partners
Workflow Webinars
Starting this month, the Flip the Pharmacy / CPESN Workflows Webinars hosted by the Technology Solutions Partners (TSPs) will restart.
Click here for the registration information and 
the new dates/times provided by the TSPs.
We will continue to update this link as TSPs provide more information.
Flip the Pharmacy
Pharmacy of the Year in Pharmacy Times

Norland Avenue Pharmacy, our Year 1 Pharmacy of the Year, was featured in Pharmacy Times. Click here or the image for the story.
Best of Flip the Pharmacy Social Media
Check out some of our favorite social media posts from the last couple weeks. We encourage you to get connected and join in the fun!
Follow Us!
Facebook: @flipthepharmacy
Instagram: @flipthepharmacy
Twitter: @flipthepharmacy
#flipthepharmacy @CPFgrants @CPESN
Best of the Flip the Pharmacy Blog
Click here to enjoy a blog post about immunizations entitled, "It is That Time of Year Again..." by Evan Turco, PharmD. Jump in and share your thoughts via the Flip the Pharmacy blog.
Join the Flip the Pharmacy Movement

If you want to support us and join the Flip the Pharmacy effort, just email us at For more information on global sponsorship funding or partnership contributions, visit