We cannot support local people in crisis without you!

Foodbank Christmas opening dates

Please be aware our food banks will have revised over Christmas and New Year opening hours. We ask that you check our Christmas and New Year opening times and locations before issuing E-vouchers and advise those you are referring appropriately.

Due to limited opening hours (and some locations being closed)please consider whether you need to make referrals slightly earlier than usual to allow guests to collect food parcels at a suitable time and location.

Mount Zion (Radford) food bank location change

We have had some guests struggle to find the Mount Zion food bank in it's amended location at the Evangelical Free Church, so have renamed it on our system.

Please do check those referred know the correct location details (pictured) which is on the corner of Bramcote Street and St Peter's Street, Radford.

You can view the location on Google Maps here or use What3Words code:

line.sofa.robot

(Please note this is 15 minute walk from our previous site on Churchfield Lane)

Ways you can really help us

We are committed to Trussell's referral model for emergency food support. Food donations are declining year on year and we must all act as good stewards of our resources - ensuring food support gets to the right people at the right time. Critically this also means ensuring those accessing emergency food provision are receiving support, advice and assistance to address the reasons behind their need for food.

Please help us support our guests by:

Encouraging guests to access advice

We know that many of our referrers provide professional advice to guests. However, did you know that many of our food banks also have on-site advice provision for guests with food bank referrals? (Please note that these are not general advice outreach sessions, can only be accessed by guests with food parcel referrals, and operate on a first come first serve basis). Being able to access benefits or debt advice within a foodbank session can be a very effective way of ensuring guests are fully supported. Our food banks offer advice provision at the following times:

Tuesday

Carlton (The Ark Advice Centre) 12- 2.30pm,

Radford Mt Zion (Bestwood Advice Centre)10am -12noon

Wednesday

Beeston (Citizens Advice) 9.30am - 12noon

Broxtowe (Citizens Advice) 10am - 12noon

Netherfield (The Ark Advice centre)1.30 - 3pm

Thursday

Aspley (Citizens Advice) 10am -12noon

Beeston (Citizens Advice) 9.30am - 12noon

Sneinton (Bestwood Advice Centre) 10am - 12noon

Friday

Meadows (Bestwood Advice Centre) 10am-12noon

Food donations

Winter is our busiest time of year and our network of 14 food banks across Nottingham rely on the generosity of donors to keep the shelves stocked.

We are hugely grateful for the many organisations that host collection points in their premises or organise food collections to support our food banks.

Could your organisation host a regular food donation point for our food banks in your office? Or organise a seasonal collection to support our work? January and February are particularly low level donation months for us but often higher demand. Is your organisation looking for a 'charity of the year' to support? We'd love to hear from you!

How can we help you?

Read our updated Referrer's Handbook

Our Referrer's Handbook has full details of the Trussell Trust and Hope Nottingham referral process. You can access the Handbook here. Please ensure any new users you add to your account have read the handbook before issuing vouchers.

Getting in touch

We are always happy to support our referrers with any queries or questions you may have. The Hope staff team members you are most likely to be in contact with, relating to foodbank referral are:

If you need to get in touch, please ring us on 0303 040 1110 or email us at hope@hopenottingham.org.uk

Our Beeston office is open for enquiries and food donations:

Monday - Thursday 9am - 4pm

Friday - 9am - 12 noon

(Please note this differs from our foodbank opening times which can be found here, alongside all our current locations and opening times)

Tell us how we are doing

We love to hear how we are doing, especially about the great efforts of our foodbank volunteers. If you or someone you have referred to us, have had a good (or even not so good) 'Hope experience', please do tell us. We have a feedback form on our website, and will always pass on praise where praise is due, to our army of volunteers, and address anything that may need improvement. Why not drop us a line here right now?

Gifts of Hope

Stuck for that last minute gift? Want to give something that has real meaning?

It's not too late to purchase one of our virtual Gifts of Hope! Our gifts are a great way of supporting the work we do in local communities. Whether covering the cost of a food parcel at one of our 14 food banks or providing a free breakfast for a family in need in our community cafes, your gift directly helps Hope Nottingham provide love, care, compassion and practical help right across Nottingham.

Available at a range of different prices from £5 to £50, all gifts come with a downloadable certificate to give or send to the recipient.

You can find out more and purchase the gifts via our website.

Hope Nottingham | 0303 040 1110 | www.hope-nottingham.org.uk