Strengthening Communities Through Partnership
In New York City we have partnered with the Mayor’s Fund and the NYC Mayor’s Office to End Domestic and Gender-Based Violence (ENDGBV) to distribute these free rides at their five borough-based Family Justice Centers, which provide free, trauma-informed and confidential assistance to more than 2,300 clients per month.
"New York City is proud to be the launching pad for 'Hope Rides' to ensure that every survivor of domestic and gender-based violence can access free transportation in times of crisis," said New York City Mayor Eric Adams.
"Connecting survivors with this vital service at our five Family Justice Centers reflects our unwavering commitment to keeping New York City the safest big city in America, and sends a clear message that we will do everything we can to support our most vulnerable and at-risk, including through creative partnerships like this one."
“Trying to leave a harmful situation is often the most dangerous time for a survivor of gendered violence. In these critical moments, access to a safe, immediate way out can be lifesaving,” said Saloni Sethi, Commissioner of the NYC Mayor’s Office to End Domestic and Gender-Based Violence.“We’re proud to partner with Uber, Alliance for HOPE International and the Mayor’s Fund to reduce transportation barriers and help counter the financial control many survivors face by providing 50,000 free credits for emergency rides as well as emergency food throughout our Family Justice Centers.”
"The Mayor's Fund to Advance New York City is thrilled to be partnering with Uber and ENDGBV on this incredibly important program," said Kate R. Smith, Executive Director of the Mayor's Fund to Advance New York City. "Piloting Hope Rides here in New York City is a historic step in ensuring survivors have access to the resources they need through rides to Family Justice Centers across the five boroughs. We applaud the work of Uber, ENDGBV, and Alliance for HOPE International in their dedication to safety and supporting survivors of abuse."
Breaking Down Barriers to Safety
Transportation challenges are often a major obstacle for survivors seeking help. Many Family Justice Centers already rely on rideshare services informally as an essential community resource to connect individuals with services. The Hope Rides program formalizes and expands this support, helping centers serve more survivors and meet urgent needs in real time.
This announcement builds on Uber’s broader efforts to advance safety, including in-app safety features, education campaigns, and partnerships with leading anti-violence organizations. Hope Rides demonstrates how technology and community collaboration can work together to help create safer, more accessible pathways to support.
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