Medical Technology News To Advance Your Practice 
A Note from Mark Spates (Quatris CEO) 
In recent months you may have heard about the ransomware attacks infecting many computer systems across the globe. At Quatris Health, we take these malware attacks very seriously. That's why we spend a good portion of our days, and nights, implementing state of the art security measures to prevent attacks and safeguard your data 24/7.

You may have also heard "noise" in the marketplace questioning the future of GE Healthcare and Centricity. We want to assure you that GE is committed to GE Healthcare as a strategic business and the GE Centricity product lines, which include Centricity EMR and Centricity Practice Solution. To learn more about GE's efforts to support your transition to Value-Based Care, we invite you to read our December 14th communication entitled  GE Healthcare is here for you.

At Quatris Health, we believe nothing is more important than the safety of our customer's data and the peace of mind knowing that Quatris will always be there to provide the latest software, training and support needed to keep your practice successful, now and for years to come.

So, on behalf of the entire Quatris family we thank you for being our customer and look forward to a thriving future together.

Quatris Acquires Strategic Business Systems
As you may recall Quatris acquired HealthSystems in March 2017. We are pleased to announce that the Quatris family has grown once again. In November, Quatris acquired the Centricity Support portion of Strategic Business Systems (SBS), another GE Centricity value-added reseller based in Memphis, Tennessee. After years of providing Centricity support and services to their area, SBS realized their customers would be better served by working with a larger organization that can keep pace with the industry.

We hope the initial introduction and support received by legacy SBS customers has exceeded your expectations. We want all customers (whether new to Quatris or not) to know that our "door is always open" for communications, questions, problem-solving and hopefully relaying many kudos to our team members.
Quatris continues to be the largest independent GE reseller nationwide. We collectively provide Centricity implementation, training and support services to 1000 medical practices in 43 states, representing more than 6300 providers. 

Quatris also hosts over 540 practices on our Cloud platform and are realizing an increase in this service month after month. 

Shaping Your MIPS/Quality Reporting
Since its launch last August, our MIPS/Quality Consulting program has helped nearly fifty customers with their reporting needs, allowing them to avoid penalties and maximize their government incentives. Rest assured we will continue to offer MIPS/Quality reporting support and consulting services in 2018 to help even more of our customers be successful.

Quatris takes a strategic, proactive approach with our customers to provide peace-of-mind in reaching their quality reporting goals. We want to ensure that our practices obtain their quality incentives and bonuses. Even our reporting-savvy customers are seeing benefits by utilizing MIPS Consulting for submission support, and having an experienced friend by their side in the event of an audit.  

Our lead clinical consultant, Krista Bowles, said customers are seeing huge value as they meet to review the reporting tools. One customer stated, "The support is incredible - we are now on target with all our providers." Another customer stated, "It was a mess, now we meet every week and things have really settled down - our physicians are happy."

For information on how you can achieve these benefits for your practice contact Mike Keller RN, MS at or 817-916-0222.

QPP Survey
To better understand and support your practice and participation regarding the Quality Payment Program we would like to get your input via a brief survey. Completing the below survey will also ensure that you receive our MIPS Tips email communications in 2018.
Use this link to take our survey: 2018 Quality Payment Program Participation Survey

Quatris Complimentary Webinars
Don't forget that we host complimentary educational webinars each month and we encourage customers to attend. If you cannot attend the webinar on the date scheduled, register anyway and we will automatically send you a link to the recording. Visit: Click here to see our upcoming webinars.
  • March 7 (Wednesday, 11:00-noon CT) - Business Account Management (BAM) - New Tool for Invoicing Employers and 3rd Parties - Learn about a new set of tools and training that enable Centricity to be used to invoice employers and other non-insurance third parties. We will cover the BAM components from patient enrollment to account invoicing. With BAM, you no longer need to set up third party payors as guarantors, or invoice them on HCFAs Click here to register for this webinar.
  • March 21 (Wednesday, 11:00-noon CT) - ezAccess Forms and Agreements - Please join us as we review how to create forms and agreements in the ezAccess Patient Portal. Click here to register for this webinar.

Introducing GE's Hospital Connect
Do you have the need to communicate with a hospital system's EMR and provide integration back to Centricity? If so then GE's Hospital Connect is the answer. As a leader in standards-based interoperability, GE has demonstrated that seamless clinical data integration among different providers and healthcare organizations can improve care coordination, thereby increasing the value of care delivered. Hospital Connect is part of Project Northstar and provides real-time access to clinical data from thousands of acute and ambulatory healthcare organizations via a single interface to the cloud.

Tips from Our Team

Network Services Team Lead

Director EMR Services

Question: Does the default Centricity SQL database backup do more than just backup the database?
Answer: Yes. There are also other routine maintenance items like a corruption check built in. Make sure that you pay attention to any backup warnings that appear, and that you always have a good onsite and offsite backup.
Question: How do I add a new provider to CQR so I can view their dashboard?
Answer: It is not necessary to manually add a provi der to CQR. Once a user is linked to a chart document, that user will flow to CQR via nightly ingestions and be available in CQR. You will have to configure Measurement Settings in CQR for what data you want to see on the dashboard for that provider, but it is not necessary to manually add that provider. For more information, view the New EMR Provider CQR Job Aid on Podio here:
Question: Can patients see their growth charts in the ezAccess Patient Portal?
Answer: Yes. You can turn on automatic sharing of growth charts by going to Options>Flowsheet & Graph View Settings. You can choose which flowsheet views you would like to show as graphs on the patient's portal view.  
GE at the 2018 PyeongChang Olympic Games
GE and Centricity Practice Solution have been proud to participate in past Olympics and the 2018 Winter Games were no exception. As the electronic medical record for the United States Olympic Committee, Centricity plays a very important role and was again used in PyeongChang. 

We invite you to visit our LinkedIn page for links to many of the articles regarding GE and the Olympics. 

Top 10 Reasons to Attend Centricity LIVE/CHUG
Top 10 reasons to attend Centricity LIVE/CHUG:
  1. Two conferences in one: Centricity Live and CHUG
  2. The more people you send the more you save
  3. Learn how to maximize your Centricity investment
  4. Reconnect and network with Centricity users and GE Healthcare Executives
  5. Continuing education credits
  6. Exceptional content 
  7. Compelling keynote speakers
  8. Preview the newest software innovations
  9. 150 education tracks, roadmap presentations, panel discussions and hands-on training sessions
  10. It's in Vegas...need we say more!
Also, don't forget to "save the date" for the 2018 Fall CHUG conference. Brush off your cowboy boots as CHUG will be in Nashville, Tennessee November 8-10.

Coast-to-Coast Employee Spotlight
Whether you have met our employees in person, via email or phone, you know that Quatris employs great people who work hard to support your medical practice. Starting with this issue we would like to spotlight some of those people so you can get to know them better.

Janine Job, Account Manager (Atlanta, GA)
Favorite TV sho w: The Voice (wish I could sing)  
First concert: Journey (High School)  
Favorite superstar: Oprah 
Favorite thing  to do outside of work: Travel, gamble, watch football and eat. 
What is on your bucket list? Travel to Australia & Hawaii and go back to Greece 

Josh Granucci, Project Manager (Sacramento, CA) 
Favorite TV show: Real Sports with Bryant Gumbel 
First concert: Chili Peppers (6th Grade) 
Favorite superstar: Larry David  
Favorite thing  to do outside of work: Skiing and hiking.
What is on your bucket list? Travel around Europe for a couple months

Our Milestone Anniversaries
Quatris is fortunate to have a great depth of experience amongst our employees. We appreciate the work they do every day, and their never-ending commitment to serving our Centricity customers across the country. Please join us in congratulating the following employees on their recent milestone anniversaries.

Five years:
Carolyn Carpenter, Doreen Tittle, Jayna Anderson, KC Richardson, Molly Goodhart, Pam Rule, Wendy Ramsey

Ten years: Mirian Smith, Traci Peterson

Fifteen years:
Cheryl Bosque, Karen Byrne, Thom Cook, Vaishali Agnihotri

Quatris Health / 2350 Airport Freeway, Suite 300 / Bedford / Texas / 76022
817-282-0300 /