May 18, 2023

Fox Communities Credit Union Named PULSE Champion of Young Professionals

Fox Communities Credit Union has been named a PULSE Champion of Young Professionals (YPs) by the Fox Cities Chamber! The culture at Fox Communities is one that captivates and retains young talent. At Fox, team members are encouraged to live their purpose and align their personal passions with their professional development. Leadership and teammates alike are supportive, invested, and helpful toward each other, pushing YPs to explore, learn, and grow.

“The credit union has a passion for helping people in our communities, that starts with our own team. We have been focusing on growth and development for our Fox team members by providing tuition support and encouraging career development exploration. Our team member-centric approach and our organizational values help support the mission of the YP group though the Fox Cities Chamber,” said Heather Wessley, Director of Community Engagement at Fox Communities Credit Union.

Read the full news release and learn more about how you can become a Champion of Young Professionals here.

Test Your Customer Service IQ:

How many positive customer experiences does it take to make up for one negative experience?

Want to know the answer before next week's edition? Check out the link here.

Last Week's Quick Poll Results

After more than one bad experience, what % of customers would rather buy from your competitor?

80% - 30%
97% - 27%
55% - 22%
31% - 21%

Your Business Advocate Blog

Chamber Lobbies on R&D Tax Credit

This week, the Fox Cities Chamber joined companies from around the state – including our own Menasha Corporation – to urge lawmakers to increase the refundability of the Research Tax Credit to 50%.

The private sector invested $5.68 billion in Wisconsin research and development (R&D) efforts in 2019. This investment supports high-wage, high-skill jobs in communities across the state and all sectors.

Read the full blog post here.

Jon Turke

Vice President of Government Affairs

jturke@foxcitieschamber.com

Interested in Marketing and Artificial Intelligence?

Join our Book Club Roundtable!

You are invited to join the Fox Cities Chamber on a learning journey as we dive into the world of marketing AI. We are offering a Chamber Book Club Roundtable featuring the book Marketing Artificial Intelligence: AI, Marketing, and the Future of Business by Paul Roetzer and Mike Kaput. This small group will meet regularly over 6-8 weeks to discuss this immersive book. Together we will learn, share, and discuss real world applications of AI, to stay current on this emerging technology.

Remedy Intelligent Staffing and Club Car Wash celebrate with ribbon cuttings

Remedy Intelligent Staffing celebrated the opening of their new office space at 3428 W College Ave. in Appleton.

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Club Car Wash has opened another Fox Cities location at 3040 E College Ave. in Appleton.

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Join us for an engaging and interactive workshop on customer service!

Be better than your competitor and build customers for life! Attend the upcoming unique, energetic, and employee-focused seminar presented by David K. Aaker, an international speaker and trainer. Why should you and your staff attend? You will learn strategies for managing...

The good: 93% of customers are likely to make repeat purchases with companies who offer excellent customer service. (HubSpot Research)
The bad: 78% of customers have backed out of a purchase due to a poor customer experience. (Glance)
The ugly: Only 1 in 26 customers will tell a business about their negative experience; according to customer service facts, the rest simply leave. (Esteban Kolsky)

There will be two workshops held on June 5 from 8 - 10 a.m. and 1 - 3 p.m. at Poplar Hall in Appleton. Learn more and register below!

SBDC expands on site hours for small business consultations

The Fox Cities Chamber has partnered with the Small Business Development Center (SBDC) to expand their hours at the Chamber and have a consultant on site one day a week! Wisconsin SBDC at UW Oshkosh now holds office hours at the Chamber every Wednesday from 8 AM to 5 PM. Business owners seeking guidance growing their small business, or those thinking of starting a business, are welcome to reach out for no-cost, confidential consulting and business education.

Learn more / Schedule an appointment

New online work permit application tool

The Department of Workforce Development's Equal Rights Division has developed a new online work permit application tool. Pandemic restrictions made it nearly impossible for some minors to obtain work permits; the department has created an online application that is available to the parents of minors 24 hours a day, 7 days a week from any computer, tablet, smartphone, or similar device. The application improves accessibility for minors who live in rural or underserved areas and eliminates the difficult logistics involved in working parents having to take off work to make a trip to a work permit office. Learn more about the new changes here.

Chamber Member News

Faith Technologies Incorporated has been awarded a 2023 Platinum Bell Seal for Workplace Mental Health for the second consecutive year by Mental Health America.

Future Neenah Farmers Market Opens for the Season on June 10.

Future Neenah announces 2023 Concert Series.

Turner Street Music Hall will present with 91.1 The Avenue: Tom Thiel and Michael Grabner.

People Making Headlines

Billie Jo VerHaagh has joined McClone Insurance as a senior account executive in the benefits department bringing more than 20 years of industry experience.

Thought leader, futurist Alida Al-Saadi, senior partner and HumanX business leader at Korn Ferry, added to New North Summit agenda.