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Providence Bank & Trust
Focused on Your Security Fraud Protection

ISSUE 11: Shielding Seniors From Fraud

Scams targeting individuals 60+ caused over $3.4 billion in losses in 2023. This is an increase of approximately

11 percent from the year prior.


- Source: FBI

We strive to equip seniors and their family caregivers with the knowledge and resources needed to minimize their risk of Elder Financial Theft due to scammers and con artists.


The comprehensive array of information and tips below will empower you with the awareness and confidence necessary to protect yourself from falling victim to deceptive practices, such as imposter and phone scams, as well as how to assist others who have been taken advantage of by con artists.

Resources to Protect Yourself or a Loved One form Elder Financial Theft

Don't be faked out! Learn the types of scams being used by fraudsters to falsely represent legitimate businesses, organizations, government agencies, stores and even people you trust in order to trick you into giving them money or sharing your financial and personal information.

More About Imposter Scams  
son helping dad on iPad
concerned phone call

Artificial intelligence (AI) is increasingly being used to create convincing voice clones, which scammers exploit to trick seniors. For example, these fraudsters mimic the voices of grandchildren in distress, convincing the elderly that their loved ones are in trouble and urgently need money. It's crucial for seniors to be aware of this tactic and verify such claims through independent means before sending any funds.

Learn More About AI Scams

Supporting a loved one who has been defrauded is about listening with empathy and not assigning fault that could make them feel bad or not want to discuss it. Assisting them in reporting the scam to relevant authorities provides both emotional support and practical help.

Helping a Loved One Affected by a Scam
supporting loved one
On phone with paperwork

Seniors are frequently targeted by fraud involving health insurance and Medicare, as well as telemarketing and home repair. It is crucial to learn strategies to detect and avoid these scams. Protecting confidential information and finances requires vigilance and knowledge.

Tips to Help Seniors Avoid Scams

When Providence Bank & Trust contacts you

  • We do NOT ask you to provide confidential information about you or your account(s), such as usernames, passwords, account numbers, debit card numbers, social security number, etc.
  • We will NOT text you to verify fraudulent transactions.
Providence Protects YOU

If you ever receive a suspicious phone call or text message saying it is Providence Bank & Trust, please contact the bank directly at 1-888-923-5664. Learn more about how to protect yourself and your financial data.

Visit Our Online Fraud Protection Center

We hope you find this information valuable as we work together to safeguard your financial data.



If you are ever concerned about a potential fraud issue related to your account(s), please contact us directly at

888-923-5664.

Providence Bank & Trust

888-9-BELONG | providence.bank

(888-923-5664)

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EMAIL SECURITY INFORMATION

Your financial safety and security is very important to us. Providence Bank & Trust will never solicit you via email for passwords, account numbers, social security numbers, date of birth, or any other personal information. If you receive a message suggesting it is from Providence Bank & Trust asking for personal information, do not respond to it. To report suspicious emails or other scams, please contact us at info@providence.bank or call our Customer Care Center at 888-923-5664. If you wish to not follow hyper-links from this email, you can access information about our products and services by visiting our website at providence.bank.


For online security resources, visit our website at www.providence.bank/security-resources/.


For online fraud prevention, visit our fraud protection resource center at www.providence.bank/fraud-protection/.


To learn how you can keep yourself protected from cyber crimes, visit our website at www.providence.bank/cybersmart/.

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