General Knowledge


I was talking with a member this week who suggested that our current heat wave is caused by the Fair. “It can be a moderate summer, and then the Fair comes to town, and you can cook an egg on the sidewalk!” Remember when the news would show someone doing that? Whether the combination of hot weather and the Fair is a matter of causality or correlation, the fact remains you could have cooked a four-course meal on the sidewalk this last week. Last night, the Rec. Barn was sweltering, even after having the “AC” on for hours before the meeting. A special thank you to the members who braved the terrible temps to attend the meeting and keep us company.

 

We kicked things off with a report from our resident Senior Deputy Tyler Hammon reporting on Sheriff’s Office calls for service. Then there were updates from our various committees and community partners, the Heritage Village Seniors. Our committees are doing a lot for the membership, as evidenced by two of the policy updates proposed by the AEC and Marina committees that were approved to send out for a 28-day comment period.

 

Whether you are interested in the great events being planned by the Community Engagement Committee (CEC), all the safety planning efforts of the Emergency Services Committee (ESC), or the long-range strategery of the Strategic Planning Committee (SPC), committees are a great place to get involved and see your efforts contribute to positive change. Drop us a line if you are interested, and we will hook you up!

 

With that committee PSA complete, back to our regularly scheduled recap already in progress. Valerie Tingley shared the cool events the CEC is planning and shared that the SPC, chaired by Director Masen Yaffee, will soon be presenting a final draft of the HROA Strategic Plan. Catie Garcia shared that the ESC has revised the Major Incident Management Plan for Board consideration. Dale Fieber reported on all of the work of the Seniors, the events past and planned, and all of the dedicated volunteers who have stepped up to lead the organization. Director Tom Swanson reported out for the AEC and Marina Committees. Finally, Director Lisa Ptaszenski gave an update of the effort to save the HROA a lot of money by moving the office from the current leased space to a new office on HROA-owned property.

 

Over the next 30 years, we could save as much as half the cost of leasing by moving the office. Doing this right and in compliance with all of the land use regulations is complicated and requires the assistance of an expert. The HROA has hired an architect who will help us navigate the approval process so we avoid costly mistakes. We are currently exploring building next to the big pool after having to abandon our initial thoughts of renovating part of the Rec. Barn, which would require bringing that building up to current building code and changing the zoning. If even possible, that work would be extremely costly and likely take significantly more time than building an office in the more compatible area of the Village Center, lengthening the time we are paying for leased space.  

 

The Board directed staff to work with the Cappy Culver PTO to further flesh out the community partner proposal and return to the board for consideration. We were just two bids shy of the three bids we wanted to recommend approval of a paving contract and deferred the item to give the other two companies time to finalize their bids. Directors Yaffee, Swanson, and Keller all spoke to the importance of getting this work done this Fall. The Board approved the minor revisions to our automatic license plate reader policy following community feedback.

 

The Board also approved the first reading of two possible rule changes. The first identifies RV camping or illegal tenancy on private property as a health and safety violation. The second possible rule change improves the processing of the long-term boat slip lease waiting list, which should reduce staff time managing the list and hopefully reduce the wait time for members on the list. The next step in this process is a 28-day comment period, followed by a second reading and Board consideration. Director Yaffee and I developed this process as a way to improve communication with members and increase opportunities for community feedback.

 

Lastly, you should have received an email from The Inspectors of Elections with e-voting ballots on Wednesday. For those who prefer the tactile experience of paper ballots, you should have received them last week. Please mark your calendars for the candidate forum on Saturday, August 1st at 9:00 am in the Rec. Barn. To help them prepare, I invited all the candidates to meet with me to learn more about serving on the Board, our governance structure, priorities, and all things HROA.

 

Please reach out if you have any questions, and have a great weekend!   



Jim


Feel free to send me an email at gm@hroa.us

Or call the office at

(805)238-9641 x408

HROA Office Hours



Monday - Friday

8 AM to 5 PM


1st & 3rd Saturday

(Limited Services)

8 AM to Noon

Click here to get a copy:

2025 Firewise USA Certificate

To notify the gate of guests in advance, email all of the following details to: gate@hroa.us


  • Your full name
  • Your member/account #
  • Your lot and tract #'s
  • Your guest(s) names
  • Date of arrival and departure

Vehicle Decals Available at the Main Gate on Gateway Drive



When obtaining your decal, please bring:


  • Your Member Card
  • CURRENT DMV REGISTRATION ONLY

(No titles, pink slips, registration renewal forms, or temporary registrations will be accepted.)

Marina Reminders


To help keep our marina area safe, orderly, and enjoyable for everyone, please be reminded of the following rules:


  • No unattached trailers are permitted at the Marina or in the overflow parking area.


  • Boats on trailers and empty boat trailers are not permitted on the Point at any time.


  • The Point is locked daily at 10:00 PM—please plan accordingly. In the event of an emergency, please contact the Main Gate to make arrangements.



  • No property may be left overnight on the Point from 10:00 pm to 6:00 am, including easy-ups, vehicles, or other personal items.


We appreciate your cooperation in following these guidelines to help protect our shared spaces. Thank you for doing your part!

🚗Entry and Guest Access


Membership Cards:

  • Cards may only be used by the person they were issued to.
  • All vehicles must display a valid current decal to use the Member Lane. Guest lanes are also available and equipped with card readers for vehicles without a decal.


Owners are responsible for all activities related to identification cards, vehicle decals, and vessel decals issued to their property.


Guests must be registered with the Main Gate to gain access through both the Main Gate and the North Gate.


Members and Tenants may authorize access for guests by phone or email. Call the Gate at (805) 238-9641, Option 2, or email gate@hroa.us with:

Your Full Name, 4 digit Member/Account Number, Lot and Tract Numbers, Your Guest(s) Name, and the date of arrival and departure


All persons listed on a permanent guest list are the responsibility of the Member/Tenant, regardless of whether that Member/Tenant is aware of the individual being on the ranch.


Remember to update your permanent guest list at the Member Services Office with any changes.

Action Property Management / SnapHOA


This is a reminder that the new SNAP HOA accounting system went into effect on April 1, 2026. If you utilize online bill pay services through your bank, please note that you will need to update your payment details. The company name, mailing address, and your account number must be updated to reflect the new remittance information below. Be sure to include your 14-digit account number on all payments.


Updated Payment Remittance Information:


Heritage Ranch Owners Association

c/o Action Property Management

P.O. Box 25013

Santa Ana, CA 92799-5013


Please note that all checks must be mailed to the address above and must include your account number.


Payments will not be accepted at the Member Services Office.


If you have any questions or need assistance, please don’t hesitate to reach out to the Member Services Office.

🏡AEC Approval for Exterior Work🛠️


As a reminder, any work done to the exterior of your home or property—such as concrete pours, certain landscaping, sheds, painting🎨, roofing, fencing, siding, and tree work🌳 —must receive approval from the Architectural & Environmental Control (AEC) Committee through the Heritage Ranch Owners Association (HROA).


📖To learn more about the approval process, please visit: AEC Committee Information


📄If you're ready to submit your project for approval, you can find the necessary forms here: AEC Forms


📞For any questions or assistance, please contact our AEC Department: (805) 238-9641 x422 or via email at aec@hroa.us

Members may download the Trails of the Beautiful Village of Heritage Ranch guidebook here or request a hard copy be printed for $16 from the HROA Member Services office.

Trail maps are available through the Gaia GPS app. To access them, first register with Gaia GPS, then request activation using your registered email at office@hroa.us. The app can be downloaded here and used on both mobile devices and desktops.



Click here to visit the HROA Hiking and Trails page

https://hroa.us/emergency-services-committee

https://hroa.us/emergency-services-committee