From TSSA: Is Your Facility Really Safe? Rent Increases, Compensating Managers and More

A Safe Place: What Your Facility Needs to Ensure Its Safety

Injury. Vandalism. Theft. Drugs. Prostitution. Aggravated assault. Rape. And even murder. While you may think this is a recap of an episode from NCIS, it is actually a list of things that can, and have, happened at self-storage facilities across the country. So how can you keep yourself, your employees and your property safe?

Published in the current issue of

Self-Storage News

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Compensating & Rewarding

Your Managers

What motivates us to reach a goal or exceed expectations? Our behaviors are rooted in a complex combination of internal and external driving factors.

To be sure, one factor that motivates a self-storage manager is the incentive package, which is why self-storage operations offer property managers additional monetary earnings that are defined, measurable and achievable for the income they generate.

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ELECTRONIC LEASE

We are excited to announce that we are currently working with management software providers to review and test the electronic lease. Once testing is completed, we will provide pertinent details on how to use this new tool.

CONSUMER GUIDE 2.0

Show customers you mean BUSINESS by displaying TSSA's new Consumer Guide. This brochure provides valuable information to ensure your customers have a positive self-storage experience at YOUR FACILITY. You'll have them coming back again and again.

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USE QUICK ORDER FORM

PURCHASE VIA MEMBER PORTAL

Questions? Contact Tracie at [email protected]

SAVE THE DATE

ASK THE EXPERTS

TSSA is working with Charity Storage to bring our members another simple way to support Shriners Hospitals for Children—Galveston. It is a win-win for you, your customers and your community. Your customers can donate unwanted items and you can raise money for Shriners! Plus, a program like this could bring in new customers & raise public awareness of your facility.

HOW IT WORKS:

Storage facility designates an empty unit as the Charity Storage Donation Drop-Off Point. (You can dictate what kind of items are acceptable for the donation unit.)
Tenants and the community (residents and businesses) donate items to the unit in exchange for a charitable donation receipt.
Charity Storage Unit is auctioned either onsite or through an online auction.
Funds are disbursed from Charity Storage and 60% of auction proceeds are given to the facility's CHOSEN CHARITY*, 20% to Kure It Cancer Research, 10% to the SSA Foundation Scholarship Program and 10% is retained by Charity Storage to help underwrite administrative costs.

*TSSA requests that members select Shriners Hospitals for Children—Galveston as your charity of choice.

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Fundraising efforts continue this year at TSSA's Big Ideas in Storage annual conference in

The Woodlands

October 13-15.

Support our efforts by making an in-kind donation or purchasing an item off our Amazon wish list.

THANK YOU TO THE FOLLOWING DONORS

Easy Storage Solutions, Galveston CVB, Hilton Anatole, Hilton Austin Airport, Hotel Galvez & Spa, Irving CVB, Messina Hof Estate Winery & Resort,

Moody Gardens Resort,

San Antonio River Walk Association,

Six Flags Over Texas

IN-KIND DONATION INFO

PURCHASE ON AMAZON TO DONATE

ASK THE EXPERTS

If you are a TSSA member, you have access to our exclusive "Ask the Experts" database, with answers available 24/7 through the Members-Only part of txssa.org . With more than 400 self-storage-related questions and answers from our team of industry experts, the database is searchable by both category and keyword.

Category: Leasing to Tenants

We are planning to raise our rental rates in the near future because they have not changed in the past few years. Is there a legal limit to the rate we can charge? Is it legal to charge different rates for different tenants?

There is no legal limit to the rate that you can charge as rent. It is a matter of contract – a matter of what the market will bear. As far as charging different rates for different tenants, you can certainly give discounts for students, senior citizens, long-term leases, long-standing clients, etc. In a nutshell it is legal to charge different rates for different tenants, but take care not to charge different rates on the basis of traits that are considered protected, such as race, ethnicity, religion, or matters of that nature.