From the HSLM Executive Director's Desk
COVID-19 (Coronavirus) Update
We at Humane Society London & Middlesex (HSLM) are aware that the COVID-19 (Coronavirus) is a growing concern for many in our region and around the globe. As a public organization we want to share with you the steps that we have taken to ensure the safety of our staff, volunteers and community. 

We are closely monitoring and following the guidance of the Centres for Disease Control (CDC) and World Health Organization (WHO), to ensure that HSLM is doing our part to keep the public, our staff and our animals safe. 

With those recommendations in mind, we will be taking the following steps: 
  • Increasing frequency of cleaning and sanitizing our public spaces, especially most-touched surfaces like door handles, credit card readers, front desk and adoption card holders. We continue to maintain our diligent cleaning routines within our building and have increased based on public visits to our shelter. 
  • We have implemented a mandatory hand sanitizing station for everyone entering our shelter to reduce exposure and have hand sanitizing devices available in all important locations. 
  • We ask the public to please be aware of their own health and to not come into the shelter if they are feeling unwell or have concerns over potential exposure to COVID-19.
  • We ask that only those with true intentions of adopting visit the shelter at this time. Our website displays real-time information on what animals are available. To decrease risk, we ask that only those who are seriously considering one of our pets to visit us in the shelter. 
  • We will be limiting the number of outside and in-shelter events until further notice. 
  • A number of internal polices for staff and volunteers will be implemented to prevent the shelter from being compromised by COVID-19, including suspending upcoming work-related travel plans and supporting any staff that requires temporary leave due to illness. 
Additionally, HSLM is asking everyone to comply with the WHO's recommendation measures: 
  • Wash your hands often with soap and water, or use hand sanitizer; 
  • Avoid touching your eyes, nose and mouth unless you have just cleaned your hands;
  • Cover your cough and sneezes with a tissue or into your arm, not your hand; 
  • If possible, stay home if you are sick; 
  • Put distance between yourself and other people to minimize exposure; and 
  • Seek medical care early is you have a fever, cough or difficulty breathing, and sharing your recent travel history with your healthcare provider. 

The World Health Organization has stated that there is 'no evidence that companion animals have been infected or could spread COVID-19.'   

For more information please refer Ontario Public Health's website: 

World Health Organization: 

Centre for Disease Control:

HSLM is committed to continuing to lead the support for at-risk domestic animals in our community and we will be maintaining our regularly scheduled operations while monitoring updates as they become available. We hope that this gives you confidence in that actions that we are taking to continue to keep our animals, staff and community safe. 
Steve Ryall
Executive Director
Humane Society London & Middlesex
Humane Society London & Middlesex
624 Clarke Road, London, ON N5V 3K5
519-451-0630 | [email protected] |