IMRF’s Strategic Plan is an actionable way to reach our goals. The strategic plan provides specific targets we can aspire to over the next three years and a process for continuous evaluation and course correction when needed.
The four areas of focus in the plan are: Financial Health, Customer Engagement, Workforce Engagement, and Operational Excellence. Each of the four key result areas impacts and helps bolster the other 3 key result areas, and all of them together benefit our retirees in multiple ways.
Workforce engagement strategies empower and educate IMRF staff enabling them to be more effective in carrying out the customer engagement and operational excellence strategies to best meet the needs of our members. Workforce engagement strategies also enable IMRF to attract and retain highly skilled, successful investment services and financial services staff members to execute the strategies that ensure the financial health of the organization, which in turn guarantees the secure future retirement of our members.
IMRF first implemented its formal strategic planning process in 2005. Strategic planning is ongoing, with a formal 12-step process that results in a re-examined and adjusted version of the strategic plan being released every 3 years.
For more information about IMRF’s 2023-2025 Strategic Plan, click here.