During 2020, IMRF is beginning a planned, incremental transition toward becoming a more web-centric organization.
This means that starting this year, IMRF will rely more on the web and less on paper to provide customer service to its membership.
With this initiative, IMRF aims to:
Help more members utilize online Member Access to communicate and do business with IMRF.
Save money on printing and mailing costs, benefiting all IMRF stakeholders.
- Become a better steward of our global environment by consuming less paper.
“With this new approach, we’re excited to provide members with more timely, relevant information that reaches them where they are,” said Dawn Seputis, IMRF Customer Service Director.
For more information about IMRF's transition to web-centric service delivery, click here.