Fundraising Talks
News and updates from the USM Office of
Advancement Research

Upcoming Events


Apra Fundamentals: Prospect Research

When: March 11-15, 2024


Webinar: Gift Agreement Administration - Current Issues and Best Practices

When: January 17, 2024


Webinar: Connecting Better: AI’s Role in Personalizing Donor Experiences

When: January 4, 2024 

Tell Me More...

Looking for funding opportunities? We've identified a few funds that might be useful to you. Visit the links below to learn more about the requirements and deadlines for these opportunities. 


Spencer Foundation

Deadline: January 24, 2023 


Robert Wood Johnson Foundation 

Systems for Action: Systems and Services Research to Address Systemic Racism

Deadline: February 7, 2024

Contact Us


Sapna Varghese

Director of Advancement Research

301.445.2709


Lois Baker

Prospect Researcher


Bethany Jones

Office Clerk

301.445.1950

Letter from the Director

Welcome to December’s Fundraising Talks. It's hard to believe that 2023 is ending soon. This time of the year is an opportunity to reflect on the what occurred this year and plan for the new year! I think we can say that we managed to have a somewhat "normal" year finally, relative to the past couple of years. We are used to working in a hybrid environment and have accepted the reality that we need to be prepared to confront unprecedented crises like the COVID pandemic. 2023 turned out to be a productive and successful year where we focused on connecting and engaging with new and existing donors. Prospect research has been diligent in gathering data and providing strategic analysis on donors and prospective donors. 


Looking ahead to 2024, philanthropy and fundraising will be greatly shaped by the adoption of new and emerging technologies. In 2023, we became familiar with the potential applications of AI such as Chat GPT. In the coming years, we will continue to witness higher usage of AI in higher education philanthropy. A recent GG&A blog, Leveraging AI for Donor Pipeline Development: Practical Strategies for Fundraising Teams, talks about how to utilize AI for identifying, cultivating and stewarding donors. Here are the three steps that nonprofit organizations can take to make better use of AI:


  1. Learn about available AI tools. This may include tools for predictive analysis, personalized engagement strategies, virtual client interactions, donor behavior analysis and prospective donor insights
  2. Utilize change management strategies to increase stakeholder buy-in. New tools and technologies might seem intimidating at first, but we need to measure results after employing them to overcome our fears. 
  3. Identify and establish key performance indicators that demonstrate advancement outcomes and use them to measure the impact of AI. By doing so, we will be able to see how AI is helping to provide positive results in fundraising. 


On a different note, The Chronicle of Philanthropy’s article, GivingTuesday Results Are Flat; Nonprofits Raise $3.1 Billion, reports that $3.1 billion was received in total to U.S. nonprofits on GivingTuesday, while there was a decrease in donor participation. 34 million people contributed on GivingTuesday, which is down 10 percent from 2022. Decrease in donor participation is an issue that continues to be visible in reports and is something that advancement leaders should strategically plan to improve in the future. Organizations may have to work harder to develop deeper connections with donors and build trust with them to gain their support. Lesser donors also means that in the future, major gift fundraising will be even more important to ensure successful fundraising.



We wish you all a wonderful holiday and a prosperous new year! As always, please feel free to reach out to us with questions, comments, or any assistance with fundraising research!


Best Regards,

Sapna and USM Advancement Research Team

Join the USM Forum!


Join the USM's Forum on the Personify CommUnity platform! USM Forum is a virtual space where colleagues working in advancement (fundraising, research, alumni engagement, marketing and communications, etc.) across the System can meet and discuss current trends in their fields, ask for professional advice, and share whatever else is on their minds. 

 

The USM Forum has org charts for each institution as well as past recordings of USM webinars that you may have missed. Once you have signed up for an account, you can view and contribute to the Resources section – maybe you want to share an event invitation, a timely news article, or a Giving Day appeal video you’re proud of!

 

We hope that you will join us on USM Forum and that this will become a valuable resource where we can share, collaborate, and learn from one another.

 

In order to begin using USM Forum, please click here. Select “Register” and use your USM email to create an account. Once you can access the site, create a profile and begin posting and interacting. Have fun!

This Guy Again?

This article from the Helen Brown Group talks about strategies prospect researchers can take to have fresh eyes when researching the same type of prospect over and over. This prospect according to the Helen Brown Group is a CEO, founder of a hedge fund, or private investor; is well known to the media; has never donated to your organization; and rarely identifies as BIPOC. First, ask yourself if this person truly needs to be researched - if there is a valid reason to research this person, when researching them, seek out something new about the prospect. Finally, advocate for different prospects to your fundraiser - perhaps you can steer your fundraiser in a new direction. Click here to read the full article.

How to Acquire New Donors for Your College or University

This article from CSS Fundraising outlines five steps for institutions to effectively acquire new donors. Despite the challenges involved in donor acquisition, over 60 percent of organizations have reported an increase in new donors. First, asses and determine the quality of prospects in your database, considering factors like wealth, affinity to the institution, and access. Next, leverage relationships with individuals close to the organization, such as board members, alumni council members, faculty and staff, or volunteers, to identify potential prospects. Third, create a segmented list of prospective donors based on capacity and assign them to gift officers for personalized outreach. Next, activate outreach efforts and qualify prospects within a targeted timeframe, using a sample contact plan, like the one included in the article. Finally, nurture donor relationships once the door is open donor acquisition and retention are interconnected for the long-term sustainability and growth of the institution.

The Emerging Digital Development Officer Role

An article from CASE explores the emerging role of digital gift officers (DGOs) in higher education institutions and their use of digital tools for donor engagement. The shift to a digital environment, accelerated by the COVID-19 pandemic, has encouraged institutions like the University of Pittsburgh to experiment with digital fundraising strategies. DGOs use Zoom, video messages, email, and social media to engage donors, targeting mid-level donors online. Their roles vary from institution to institution, with some DGOs managing donor portfolios and some identifying major gift leads and handing the information over to fundraising staff. A DGO quoted in the article notes that her visits with prospects over Zoom move much more quickly toward a gift, as there is a greater expectation in a digital environment. Building a DGO program at your institution can take time, but according to CASE, it is a worthy investment as DGOs greatest impact is building and developing the donor pipeline. Click here to read the full article.

A Beginner’s Guide to AI in Annual Giving

Even if you think you know all there is to know about AI, it never hurts to refresh your knowledge. This article from EAB discusses the hallmarks of new AI, such as sophistication of output, natural language processing, and advanced build features. The article also discusses the opportunities of AI - EAB has been using AI for years to power their Advancement Marketing Services partners' annual giving programs. They use AI to personalize campaigns, report data and analytics, test deployment, and offer predictive modeling. The article gives readers ways they can start incorporating AI into their team's work. Of course, using AI comes with some pitfalls such as lack of good data, privacy concerns, and lack of staff expertise - EAB offers tips to overcome those pitfalls. Click here to read more.

AI And Generation Z: Pioneering A New Era Of Philanthropy

The charity and nonprofit organizations market has grown from $288.97 billion in 2022 to $305.2 billion in 2023. Gen Z, born between 1997 and 2012, has played a significant role in this philanthropic surge. Gen Z is increasingly committed to supporting social and environmental causes despite their relatively limited financial resources. The intersection of the growing nonprofit market and the rising adoption of AI could be extremely beneficial to fundraisers. Emerging technologies such as AI can drive innovation in the philanthropic sector by improving personalized donor outreach, resource allocation, and decision-making processes. This Forbes article touches on several case studies from Save The Children Australia and Greenpeace Australia Pacific and highlight how AI adoption has enhanced donor outreach and retention strategies at these organizations. The unique characteristics of Gen Z, such as their digital fluency and social media savviness, make them potential influential contributors to philanthropy. Studies show that Gen Z donors prefer digital platforms for charitable engagement and are more likely to support causes aligned with their values. However, the article emphasizes the need for careful consideration of ethical implications and privacy concerns associated with AI in philanthropy. While AI has the potential to significantly impact humanitarian efforts, its deployment should be rooted in fundamental human values, including service, compassion, and a commitment to a better future. The collaboration between AI and philanthropy, guided by ethical guidelines and a deep understanding of human values, has the power to drive meaningful and positive societal transformations. Click here to read more.