Fundraising Talks
News and updates from the USM Office of
Advancement Research
This article from CASE addresses the new normal in higher education and touches on everything from navigating office re-entry, to finding a balance with remote working, to vaccine mandates on campuses, to the future of engagement, and more. Overall, CASE acknowledges that empathy from leaders is key, as well as realizing there is no "one-size-fits-all" solution as we emerge from the pandemic. Click here to read how other institutions around the country are tackling the new normal.
At the Wisconsin Foundation and Alumni Association (WFAA) at the University of Wisconsin-Madison, staff uses a tumbleweed approach to screening, which has been in place since 2017 and has led to enhanced capacity insights and better engagement of constituents. This article explains how the team at WFAA developed a method for timely, strategic screening. It also covers what the tumbleweed approach is, WFAA's initial results using the process, and how you can implement the process at your own institution.
During the pandemic, many donors gave as a positive way to make a difference when they felt helpless in other aspects of their lives. Liz FitzGerald, Director of Development at ACLU spoke to Giving USA about retaining donors who were emotional response givers. She suggests defining your retention goals - whether it is retaining donors from a specific geographical area or exceeding a historic first-time renewal rate; testing different aspects of your mission on these donors; taking risks with messaging, methods, and channels; using data to craft approaches; educating organizational partners on your goals; and showing the impact of the donor's dollar.
The Peer-to-Peer Professional Forum surveyed program leaders to understand how they’re adjusting their peer-to-peer fundraising campaigns as we continue to live with COVID-19 and how they're planning for 2022. The following five trends emerged:

  1. Hybrid is the new in person.
  2. Participants expect more from the event experience.
  3. Retention trumps acquisition.
  4. Campaigns are becoming year-round events.
  5. Equity is becoming a big priority.
Key metrics such as the number of donors, the number of gifts, donor retention percentage, and acquisition costs are always at the forefront of annual giving officer's minds. When driving growth with new donors, specifically donors that gave their first gift during the pandemic, GG+A suggests flagging these donors in your database with a solicitation code such as "COVID-19 donor." It's possible that these donors will not look or act the same as your other donors. These flags will help you quickly understand what kind of donor they are and help you craft messaging. GG+A suggests that after thanking these donors for their initial gift, send them a second appeal consistent with what the donor contributed to initially (for example, COVID relief.) Following that, an annual giving officer should send a newsletter-type mailing to the donor exposing them to the other types of work your organization does.