And WOW have we got a lot of catching up to do... GLDS has been busy since BAM!19 and we have a ton of new features to show off.
Plan to be in Carlsbad May 3-6 for hands-on, content-rich, socially responsible engagement. Last time we were together (Spring of '19 - Thanks Covid) we were talking about an Alpha release of 2.5. Since then we've built FOUR major releases resulting in 146 pages of Release Notes. That's a lot of ground to cover in only 3 days! Don't worry, all work and no fun isn't how we do things.
The event will certainly look different this year; we expect to see masks and distancing, but we'll do our very best to ensure you get everything you need to make the most of BroadHub and our software ecosystem.
Fiber Management from Strategy to Splice. Managing physical fiber assets through a phased construction project? Trying to incorporate a streamlined marketing process based on service availability and balance taking leads where construction hasn't yet completed? Want to automate customer reach outs when a phase completes and drive your leads to self-sign up sales? GLDS is pleased to announce that VETRO FiberMap has recently completed integrating with BroadHub and MyBroadbandMarket. Combining pre-construction customer lead aggregation, based off of the BroadHub service addresses and the serviceability of the address around the phased construction schedule. The customer and operator experience are enhanced with a fluid, integrated solution, pre-filling customer lead data previously stored when the customer returns to select packaging and order submission and self-scheduling in MyBroadbandMarket. Pair this with VETRO's fiber distribution, splicing and asset management solution and a full per-fiber strand view emerges from electronic termination, through fiber plant distribution directly to the demarcation point. Reach out to Sean Meyers and tell them GLDS sent you for more information.
News & Announcements available on the Knowledge Base
GLDS is pleased to announce the availability of not only BroadHub 2.5.91.0 but also documentation that will help operators configure these new features. Please read the following news article to learn more.
In addition, the Release Notes for BroadHub 2.5.91.x can be found in the Knowledge Base by clicking here. Beyond what has been covered in the News Announcement, 2.5.91.0 also introduces: - MBM Gateway - ARU API - VOD API - WinPay API - Adding "Is Prepay" to Active Subs with No Packages report And over 100 Fixes and Improvements to not only BroadHub but also to the BroadHub Application Server, Reports, WinForce tech, MyBroadbandAccount, and MyBroadbandMarket. Login to the Knowledge Base to read the 2.5.91.0 Release Notes today!
Couldn't Have Said It Better
We love hearing from our customers, especially when they have things like this to say...
"I want to convey to GLDS the excellent project management Lesa provided Continuum during the Truth in Billing code changes. I applaud her patience and her perseverance to complete the project with us. Her depth of knowledge of systems and work with your development team made this Truth in Billing clean up possible."
Vicki Casey, Customer Care Team TDS Broadband/Continuum
BroadHub 101 Certification Training - Still Online (temporarily)
Become your company's billing and customer management systems expert.
In response to the ongoing Covid-19 situation GLDS has moved our popular BroadHub 101 Certification training course online. Usually held monthly at our GLDS headquarters in Carlsbad, CA, training courses are now be held only quarterly in an online format. The next scheduled class is April 12-16. Register now.
If you'd like further details on this class, and others we offer, please visit our training page.
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Within the US & Canada: 800.882.7950 | International: +1 760.602.1900 Technical Support: 800.444.0363 | Email: sales@glds.com
