We wanted to remind everyone about the upcoming holiday blackout dates for upgrades when operators should avoid performing software upgrades.
November 22nd, 2019 - December 1st, 2019 (Thanksgiving week)
December 20th, 2019 - January 1st, 2020 (Christmas and New Year's Holidays)
WhileGLDS will continue to offer standard Technical Support during theblackout periods, software upgrades sometimes require additional resources which may not be available. Customers who choose to upgrade during these periods anyway, and require assistance from GLDS, will likely be asked to roll back to the previous software version and try again outside the blackout periods.
Please share this notification with any relevant personnel within your company.
If you have any questions concerning these dates please contactsupport@glds.com
New WinCAP integration available for Latin America & Caribbean
Now you can watch more of your favorite content from HBO on your mobile devices with HBO GO.
For our Latin American and Caribbean operators, HBO Latin America and GLDS have teamed to bring you this new WinCAP integration available now for the HBO PASEO platform. GLDS is proud to be the ONLY billing vendor offering fully integrated, real-time subscriber authorization, centralized account management, and parental controls.
GLDS will once again be in full force at this years Calix ConneXions Innovation and User Conference. Join Kevin, Marco, Saulius, Chris, AJ, Garrick & more in exciting Las Vegas. Calix ConneXions is where innovators and thought leaders come to experience the latest innovations that winning communications service providers are leveraging to evolve their business models. If you're an operator utilizing Calix solutions or considering Calix, this is the place to be!
We'd love to connect if you plan to attend; click here to schedule a meeting while at the show.
Find Us On
Within the US & Canada: 800.882.7950 |
International: +1 760.602.1900
Technical Support: 800.444.0363 |
Email:
sales@glds.com
