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Current Versions

BroadHub 
SuperController  
2.5.54.3
3.24.0.0 
September
Sept/Oct

October


December

22-24
29-1

12-16
26-29

14-16

 

 
Join GLDS for Broadband Communities Summit 2020
September 22-24, 2020
Join Kevin and Hunter this month - virtually! The Broadband Communities Summit is the leading event for community leaders, multifamily property owners and network builders and deployers interested in the building, managing, marketing and monetizing of high-speed broadband technologies and services.
Kevin will be presenting in the virtual Exhibit Hall Marketplace on Tuesday, September 22nd at 12:15pm.
FCC TV Viewer Protection Act - Required BroadHub Upgrades
Do you offer multichannel video service within the United States? If so, you're obligated to comply with a new consumer protection law going into effect December 20th 2020.

If you missed our live Television Viewer Protection Act Webinar please visit this LINK to view a replay of the broadcast.  The passcode is: 4l=FQ9t5  (Please note the presentation starts at the 10:00 minute mark of the recording)

The implications of the new law are significant, and the changes required to address it are equally large. We anticipate that more than 100 broadband service providers will need this new version of BroadHub, and we're planning ahead to make the transition as easy as possible for you, and for us. If your company is using an older version of BroadHub (or still on WinCable) we expect that your upgrade will be more significant than if you were more current.  To minimize the impact of the upgrade, we're recommending you upgrade twice - once now, and once when the new BroadHub version (likely 2.5.7x) is available. Why twice? We know that an upgrade from the version you're using today, to the current version (2.5.54) will be more significant than a move from 2.5.54 to the 2.5.7X release which covers Truth in Billing - so we're proposing you take your upgrade in phases.

Please have one individual from your organization complete this online Pre-Upgrade Questionnaire which will be the first step in helping you plan your upgrade. We'll review the results of the questionnaire and will reach out to you with a plan.
Kiosk payments now integrated with U.S. Payments
Is your company considering payment kiosks in a move to make in person payments smarter and easier for your subscribers? 

We're happy to announce that GLDS and U.S Payments have recently integrated for kiosk-based payment support.

U.S. Payments has installed their battle-tested Kiosk hardware at more than 1,250 utility office, convenience store, and grocery locations and their PaySite kiosk network is the largest of it's kind. With 45 million+ kiosk payments under their belt, the hardware is built for security and endurance.

For more information on their offerings please reach out to Luke Fears at U.S. Payments and tell him GLDS sent you!
Join GLDS for NCTC's The Independent Show
September 29 - Oct 1, 2020
Join Sandi, Marco & Kevin at the reimagined virtual NCTC Independent Show. The Independent Show has transitioned to a virtual event for 2020 and will be an online event series. Join hundreds of independent cable and broadband operators as they uncover new strategies, share industry best practices, discuss regulatory updates and learn more about exciting suppliers, programmers and everything else that is important to you!
BroadHub 101 Certification Training - Now Online (temporarily)
Become your company's billing and customer management systems expert.

In response to the ongoing Covid-19 situation GLDS has moved our popular BroadHub 101 Certification training course online.  Usually held monthly at our GLDS headquarters in Carlsbad, CA, our training course will now be held only quarterly in an online format.  The next scheduled class is October 12-16 and spots are filling up fast and are limited. Register now.

If you'd like further details on this class and others we offer, please visit our training page.  
Join GLDS for the 2020 Calix Connexions virtual event
October 26-29, 2020
Join GLDS for the online 2020 Calix Connexions event.  Join Calix, industry pioneers, thought leaders, and executives from winning services providers in this immersive virtual environment and discover innovations that will fuel your own business transformation.
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Within the US & Canada: 800.882.7950 | International: +1 760.602.1900
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Thanks from the GLDS team

GLDS Communications

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