The GMAR has received several complaints about agents who are not sticking to their scheduled showing times. For example, some agents are entering properties with their buyers early, while another private showing is still underway. This disrupts the showing by the agent who is currently there and creates a COVID-19 safety risk for all agents and buyers. In addition, entering the home at a time that is different from the time you've scheduled may be contrary to the sellers’ and listing broker’s showing instructions. The same risks exist for agents who go over their scheduled showing appointment times. If the scheduled showing time has ended and your buyers still need more time to tour the home, set up a follow up appointment.
Remember that once an agent books that private window of time, that should be protected. Firms should not overlap previously booked private showings with open houses or last-minute showings. When a buyer requests a private showing, it should be private.
Our industry was deemed an “essential business” during the pandemic. Careless practice could invite more restrictions.