GMBHA Newsletter
Dear GMBHA Members & Partners,
We hosted 2 wonderful summer events with a fabulous turn-out …. Our 5th Annual “Celebrating Our Hotels”
at EAST, Miami. A very special thanks to our sponsor, David Whitaker President & CEO GMCVB and his fabulous team. We appreciate our hoteliers’ presentations. Thank you to our AV partner Encore and year round sponsor Limo Miami!
We appreciate our partnership with HSMAI, our co-host for our annual Women in Hospitality Leadership Panel. Cheers to my co-moderator, Alexandra Wensley, VP of Communications, Acqualina Resort & Residences and our dynamic 8 women panelists for a robust and inspiring conversation. Special thanks to Rick Ueno, General Manager, W South Beach for hosting our event and panelist Susan Wesselhoft, Director of Catering Sales, W South Beach and her team for a beautiful set up with gorgeous video walls.
To our new and renewed members.. we thank you and look forward to welcoming you at our upcoming September events.
For fall sponsorship opportunities, please reach out to Faheemah Garzon at [email protected]
GMBHA Upcoming Events:

Sept. 7, 2023
1st Annual Housekeeping Olympics
Miami Beach Convention Center

Sept. 14, 2023
Technology Panel
Arlo Wynwood

Sept. 19, 2023
Evening Networker
Miami Marriott Biscayne Bay

Nov. 21, 2023
Hospitality Leadership Awards & Reception
JW Marriott Marquis

Wendy Kallergis
President & CEO
Faheemah Garzon
Marketing & Events Manager
Sofia Verdear
Marketing & Membership Relations
GMBHA Past Events
GMBHA 5th Annual Celebrating our Hotels
Presentation & Reception
June 27, 2023 | EAST, Miami
Many thanks to Andres Garcia, General Manager; Brad Sundock, Strategic Director of Sales & Revenue and the entire EAST, Miami team for hosting our event.
Be sure to check our the GMCVB toolkit that was created to educate, inform and inspire the work at the GMCVB to help make Greater Miami & Miami Beach one of, if not the most welcoming and inclusive destinations in the United States.
Below is the link. 
GMBHA & HSMAI Women in Hospitality Leadership Panel
Tuesday, July 18, 2023 | W South Beach
l-r: Susan Wesselhoft, Director of Catering Sales, W South Beach; Carmen Ackerman, VP, Membership Services & Community Engagement, Orange Bowl Committee; Patricia Rios, MSHRM, Human Resources Business Partner, Miami Beach Convention Center; Rocio Hernandez, Director of Human Resources, Miami Marlins; Alexandra Wensley, VP of Communications, Acqualina Resort & Residences; Wendy Kallergis, President & CEO, GMBHA; Julissa Kepner, General Manager, Miami Marriott Biscayne Bay; Heather Shaw, Assistant Director, City of Miami Beach; Tammy Pahel, VP of Spa & Wellness Operations, Carillon Miami Wellness Resort; Lourdes Hainlin, VP Partner Services, Forbes Travel Guide
GMBHA year-round sponsor Limo Miami

Limo Miami combines transportation and hospitality expertise. Each trip with Limo Miami means receiving the same professional hospitality service you expect from the world's best hotels.

We offer a wide variety of Luxury sedans, Luxury SUVs, Stretch limousines, Luxury Sprinters, Corporate minibuses and Corporate motor coaches. If you are in need of ground transportation, you can easily rely on Limo Miami, as more than 10,000+ executives did in the past.

For more information please contact Oz Akgun, Founder at [email protected]
Meet our Board of Directors
Matthias Kammerer
Managing Director, The Biltmore Hotel
& GMBHA Chairman of the Board

How did you start in the industry? My first job in the hospitality industry sounds like a cliché - washing dishes and doing prep work in the kitchen of a small-town restaurant belonging to friends back in Switzerland. I was 12 years old when I started, first only on weekends and then some weekdays. Of course, that was only a few years ago! It set the tone for things to come, I never looked back and have no regrets, and I would do it all over again!

Best advice you’ve ever received
Work hard, stay humble. 
New Allied Upgrade
Edenred Pay spends their time building the world's best B2B integrated payments platform. They offer end-to-end payment solution securely automates, optimizes, and monetizes your payments so you can spend your time building the best version of your company.
Gravitate Productions is a full-service production company. Gravitate Productions operates with a team of seasoned experts, work with top-of-the-line equipment, and provide 24/7 customer service.
HireApp is an on-demand Staffing-as-a-Service solution that immediately connects leaders in the hospitality industry with skilled, vetted, and reliable hourly professionals.
The Magic Scent has a wide assortment of high quality fragrances to help you establish the right sensory experience that matches your hotel.
Their hotel scenting is created from only raw ingredients and oils in a way that preserves their inherent therapeutic benefits and essences. This guarantees the high quality and effectiveness of their fragrances in scenting your space
Miliani Construction Corp. specializes in hospitality and restaurant construction and renovations, both in the public and private sectors. 
Expert Solutions from Pre-Planning to Successful Completion: Top value construction and remodeling services for hotels, resorts, and restaurants.
Ultra Music Festival Miami is the world's premier electronic music festival, boasting elite DJs and unparalleled production located in the beautiful city of Miami.
Allied Upgrade Renewals
New Allied:
A&E Apparel and Promos
Artechouse Miami Beach
ASA Agency
A Cleaner World Dry Cleaners
Collaborative Culinary Consultants
Balance Professionals
Crown Linen
Evolution Parking
Groupe GM USA, Corp
Premier Linen Services
Reef Window Treatments
Solarus Smart Energy Solutions
Tickets for Clients
Valet Vault
Allied Renewals
Amano Mcgann
Brustman Carrino Public Relations
Deco Bike
Expo Convention Contractors
Jalin Design
Lighthouse for the Blind
Miami Dade College Hospitality Institute
Orange Bowl Committee
Sparkloft Media
Smith & Wollensky
Ver Ploeg & Marino
New Hotel
Tru by Hilton Miami West Brickell
Hotel Renewals
Acqualina Resort & Residences
Catalina Hotel
Chesterfield Hotel & Suites
Croydon Hotel
Crystal Beach Club
Doubletree Grand by Hilton Biscayne Bay
Fisher Island Club
Four Seasons at the Surf Club
Gale South Beach
Hotel Chelsea South Beach
Hyatt Centric Brickell
InterContinental Miami
JW Marriott Turnberry Resort
Kimpton Epic
Lennox Miami Beach
Lincoln Arms Miami Beach
Marenas Beach Resort
Miami Marriott Biscayne Bay
Mondrian South Beach
Novotel Miami Brickell
Pelican Hotel
Pestana Miami
Pullman Miami Airport
The Mutiny Hotel
The Palms South Beach
The Ritz-Carlton Coconut Grove
The Ritz-Carlton Key Biscayne
The Setai Miami Beach
Tradewinds Apartment Hotel
Trump International Beach Resort
W South Beach
Whitelaw Hotel
Yotel Miami
Yve Hotel
GMBHA Upcoming Events
Miami Beach Convention Center / OVG360 & IAVM joint venue
safety & security training program with Mark Herrera

Date: August 1Oth, 2023
Time: 9am-1pm
Miami Beach Convention Center
Sunset Vista Ballroom
1901 Convention Center Drive
Miami Beach, FL 33139
Parking: MBCC Roofdeck
Registration: FREE (must show ticket for entry)

GMBHA Introduces
Housekeeping Olympics
An opportunity for our hotel housekeeping professionals to come together to compete in some fun games!

Thursday, September 7, 2023

10:00am - 1:00pm

Miami Beach Convention Center
1901 Convention Center Dr
Miami Beach, FL 33139

For more information and to RSVP, please contact Faheemah at [email protected]
GMBHA September Evening Networker
Tuesday, September 19, 2023


Miami Marriott Biscayne Bay
1633 North Bayshore Dr
Miami, FL 33132
For Sponsorship Opportunities, please contact Faheemah Garzon at [email protected]
Sustainability & Wellness News
The MBCC is committed to sustainable practices, such as reducing landfill waste. In support of the City of Miami Beach’s plastic-free campaign, the MBCC uses single-stream recycling to prevent paper, plastic, cardboard and aluminum cans from ending up in landfills. Water bottle refill stations are also available throughout the center.

One of the biggest opportunities to conserve resources is in food and beverage service operations. The MBCC’s exclusive food and beverage partner, Sodexo Live!, is committed to sustainability. All service ware used onsite is eco-friendly. Sodexo Live! works with a local composting provider to collect and compost organic food waste. This new program was launched at the Aspen Ideas: Climate Summit at the MBCC in May 2022. Sodexo Live! also donates unused prepared food to local organizations. This helps those in need while preventing unused food from reaching landfills.

Click here to reach more about the Miami Beach Convention Center Sustainability efforts.
Advocacy Update
Our advocacy team works with our members and partners to understand regulatory requirements and advise them on strategies to better achieve public policy goals.

Click here to read the latest update

Armando Ibarra
Ai Advisory Inc.
(786) 514-2965
Partner News
Michelin Star Restaurant, Elcielo Miami, to Open Second Location
at Renowned SLS South Beach
Miami, FL (July 30, 2023) – Elcielo Miami and Chef Juan Manuel Barrientos Valencia, affectionately known as ‘Juanma,’ are delighted to announce the opening of its highly anticipated second restaurant location at the illustrious SLS South Beach, set to debut late this summer. The expansion marks a significant milestone for the restaurant’s international footprint, as well as SLS South Beach’s acclaimed portfolio of culinary destinations and chef-table experiences. 

Read more here.
MIA reaches 26 million travelers at mid-year point
Passenger traffic up 2.6% over record year in 2022
Through the first half of the year, Miami International Airport (MIA) has served nearly 26.2 million passengers, achieving an increase of 2.6% over its record-breaking year in 2022 and putting the airport on pace for more than 52 million travelers in 2023. Through the month of June, international passengers at MIA leaped by 12% to 11.4 million while domestic passengers dipped by 3.6% to 14.8 million, according to audited statistics recently released by MIA. 
On the heels of last year’s full recovery from the pandemic downturn, MIA continues to lead the way for our local tourism industry and the nation in terms of passenger growth and economic impact. I look forward to welcoming new and returning visitors to our beautiful paradise and continue to invest in our local economy. Miami-Dade County Mayor Daniella Levine Cava
Read more here.
New World Symphony 
Bring someone special to two unforgettable concerts devoted to music’s favorite love stories.
For more information regarding our events & sponsorship information, please contact Faheemah Garzon, Marketing & Events Manager at [email protected]

Greater Miami & The Beaches
Hotel Association