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For over a century, Family Lifeline has delivered personalized, evidence-based home visiting services that empower families with the tools, confidence, and support needed to achieve lasting stability, wellness, and self-sufficiency.
Tell us a little about your agency.
Family Lifeline fills a critical gap in the region’s health and human services network. Many of the families we serve face complex challenges, including poverty, isolation, limited access to healthcare, and systemic inequities. By delivering services directly in the home, we ensure accessibility and build trust.
Our early childhood home visiting programs support expectant parents and caregivers of young children, helping to lay strong foundations for lifelong health and opportunity. Through our long-term support program, we serve vulnerable older adults and individuals with disabilities, providing services that help them remain safe in their homes and reduce social isolation.
In our early childhood home visiting services, our highly trained home visitors—including nurses, social workers, and family support professionals—establish consistent, long-term relationships with families. As a result, families in our early childhood programs experience improved health outcomes, stronger parent-child bonds, and increased economic stability. Children enter school ready to learn, parents become more self-sufficient, and communities benefit from the ripple effects of stronger, healthier families. In the past year: 96% of children served were connected to a medical home; 90% were up-to-date on immunizations; and 92% of parents demonstrated improved parenting skills and confidence.
When and how did your agency become involved with the GRTICN?
Family Lifeline has been an active member of the GRTICN since 2016, joining through our partnership with SCAN. In addition to regularly attending network meetings, a Family Lifeline staff member has been a long-standing participant in the GRTICN Healthcare Committee.
How has your agency’s participation in the GRTICN impacted its practices and polices?
During our journey to becoming a trauma-informed organization, the GRTICN provided valuable consultation on policy and practice development. This collaboration led to the creation of our Trauma-Informed Leadership Team (TILT), which continues to guide our efforts to foster a trauma-informed workplace and deliver trauma-sensitive services to the community.
What are some trauma-informed / resilience-building initiatives or goals your agency is currently working toward?
Family Lifeline remains committed to exploring, assessing, developing, and implementing best practices in trauma-informed care to minimize the risk of re-traumatization.
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