GTO HQ learned a great deal from the GTO Member delegates attending the recent 2019 / 20th Annual GTO World Conference. We plan to share many of the comments and information in GTO NEWS as we move forward.
One topic of discussion with several GTO Member delegates had to do with quote requests and quote formats.
Too often there are quote requests issued by GTO Members that go answered by other GTO Members ( or GTO Agents ) simply due to the fact the receiving GTO Member ( or GTO Agent ) does not know they are originating from GTO Members. Very often the " subject line " of emails contain vague information without reference to GTO. It is suggested that all quote requests mention " GTO " somewhere in the " subject line " of emails. That simple step would alert the receiving party it is from a GTO Member or GTO Agent.
A second important area that was discussed pertained to including payment terms with quotes between GTO Members ( and GTO Agents ).
It is strongly suggested that any GTO Member or GTO Agent issuing a quote to another GTO Member ( or GTO Agent )
include payment terms at the
end of the quote
. It is also suggested that any acceptance of a quote should include written acceptance of any payment terms as may be stipulated
as it would reduce and / or eliminate
misunderstandings. As we know, it is common to be aware of pricing and payment requirements for virtually everything we purchase in our daily lives.
Any GTO Member ( or GTO Agent ) that may not be receiving timely responses to requests / inquiries or may not be receiving payment in accordance with agreed upon terms
is asked to notify GTO HQ without delay. Just include GTO HQ when issuing a " 2nd Request ". Include GTO HQ in copy to
info@gtonet.com
or
info@gtonet.org
and it shall be
received by the GTO HQ operations team for further action. Thank you !
